Transportation Management Expert

1 week ago


Hong Kong Island, Hong Kong SAR China Kuehne + Nagel AS Full time

As an Air Operations Specialist, you will play a crucial role in enabling transport activities and ensuring seamless delivery of goods.

Your Key Accountabilities
  • Execute bookings, enter orders, and generate export/import documentation.
  • Liaise with Customer Care Teams and Revenue Care teams to ensure all requirements are met.
  • Organize transport based on customer promise, obtaining DG approvals when necessary.
  • Monitor and report on carrier performance, ensuring data quality for timely customer reporting.
  • Create files for consolidation or de-consolidation.
  • Review shipping instructions, clarifying any discrepancies while considering country regulations, export/import compliance, rate, and routing information.
  • Submit all required documentation within 24 hours of departure in a timely manner.
  • Ensure cost awareness and efficiency through timely cost/revenue updates, including profit maximization.
  • Support claims and disputes resolution.
Your Background

To succeed in this role, you need analytical thinking, problem-solving skills, and effective time management.

Previous experience in freight forwarding and possession of key attributes for an Operational Care Specialist are essential.



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