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Quality Assurance Manager

1 week ago


Hong Kong, Central and Western District, Hong Kong SAR China Hong Kong Airlines Ltd Full time
RequirementsQualifications:
  • Bachelor's degree in Business Administration, Aviation Management, Quality Management, Hospitality, or a related field.
  • Minimum of 3 years of experience in service quality management, airline operations (ground services and/or cabin services preferred), or customer experience roles.

Strong verbal and written communication skills, with the ability to present findings and recommendations effectively in both Chinese/Mandarin and English. Ability to identify service gaps and ensure high standards in auditing.