Customer Service Operations Manager

Job Description - Operation Officer, Customer Service (240462)Operation Officer, Customer Service - (240462)ResponsibilitiesProvide quality customer services at Government VIP Lounge (GVIPL) / HKIA VIP Lounge (HKIAL)Assist VIPs in check-in arrangements, immigration and customs clearanceMonitor the performance of suppliers / service contractors and conduct...

Client DescriptionRegional IT & Telecom solutions providerJob Description• Responsible for customer service strategies research and planning as well as service quality analysis• Follow up and perform strategy analysis in order to identify service improvement initiatives and uplift overall service qualities• Responsible for organizing the customer...

We are seeking a Global Customer Service Manager who is responsible for building and optimising a global customer support system to improve user experience, streamline customer service processes and establish an efficient service quality management system. This position requires candidates with experience in global customer service operations and the ability...

Job OverviewThis leadership role is responsible for overseeing the daily operations of OCBC's contact centre. The ideal candidate will have a proven track record in managing customer service teams and driving business growth.

Job Description:We are seeking a highly motivated Banking Operations Manager Assistant to join our team at International Executive Service Corps.The successful candidate will assist in the management of the service of Customer Due Diligence & Account Opening, ensuring compliance with internal policies and local regulatory...

Customer Service Agent/ Operations Agent (Cargo Airline)AIR ONE (AO) is seeking an experienced and proactive Customer Service Agent to oversee the airline CARGO operations of the Hong Kong branch.Key Responsibilities include:Act as the primary contact for airlines, freight forwarders, and ground handling agents.Address customer inquiries related to cargo...

Customer Services / Corporate Services Officer (ESOP)Handle and follow up clients' enquiries, liaise with external parties and internal staff based on the feedbacks gather from clients. Handle ESOP project processing and provide suggestions for clients in a professional manner. Providing reports and managing documents. Knowledge on KYC and AML procedures....

Reporting to the Manager, Operations Support, you will be responsible for monitoring and supervision to service of Customer Due Diligence & Account Opening. Responsibilities:• Process the account opening applications compliant with internal policies and local regulatory requirements• Conduct KYC (Know Your Client) /CDD (Customer Due Diligence) / AML...

4 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Direct message the job poster from Transamerica Life BermudaHuman Resources Business Partner | Talent Acquisition | People DevelopmentJob SummaryAssist manager in carrying out smooth daily operation and achieving of department KPIs and SLADrive continuous...

Get AI-powered advice on this job and more exclusive features. POLA ORBIS Travel Retail Limited was established in 2021 to manage the group's travel retail business. Based in Hong Kong, the company operates the Group's brands, POLA, Jurlique, and THREE, in duty-free channels in Mainland China and other Asian countries. The role involves processing orders,...

Some careers have more impact than others. If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Wealth and Personal...

Some careers have more impact than others.If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.Wealth and Personal...

**Company Overview:** jpc-corporation is a leading European multinational company specializing in forklift, truck & warehouse equipment.**Job Description:** We are seeking an experienced professional to join our team as a Senior Customer Service Specialist (Fleet Management).Key Responsibilities:Fleet Management: Establish and maintain strong customer...

About the RoleWe are seeking a talented and driven individual to join our Business Banking team as a Middle-Level Sales Support. The successful candidate will work closely with the SME Loan team to ensure efficient operations and exceptional customer service.Key ResponsibilitiesConduct daily operational tasks to support the SME Loan team.Develop strong...

Customer Service Officer (Life Insurance)Be among the first 25 applicants.Direct message the job poster from Well Link Financial Group.Job ResponsibilitiesManage inbound and outbound hotline services to support customer inquiries and service requests.Resolve customer complaints related to underwriting, policy services, and claims efficiently.Conduct...

Customer Service OfficerWe are seeking an experienced Customer Service Officer to join Futu Holdings Limited.Key Responsibilities:Handle and follow up clients' enquiries, providing professional support and feedback in a timely mannerLiaise with external parties and internal staff to ensure seamless communication and coordinationProcess ESOP projects,...

Job Summary:We are seeking a highly skilled Operational Support Supervisor to join our team at International Executive Service Corps.The successful candidate will be responsible for overseeing the service of Customer Due Diligence & Account Opening, ensuring compliance with internal policies and local regulatory requirements.Key Responsibilities:Monitoring...

(Assistant / Deputy) Customer Services Manager (AML & Client On Boarding, Corporate Banking)Job No.: 499431 Employment Type: Full time Departments: Corporate Credit Management Centre Job Functions: Strategic Planning, Corporate Services Responsibilities: Implement and conduct KYC due diligence process for onboarding customers as well as provide periodical...

Customer Services Officer (Ref: CC/GETS/CSO)Posted on 07/10/24 17:32Full TimeHong Kong SARResponsibilities:Handle telephone & email enquiries and welcome customers' feedback in a professional manner.Establish a professional image as Software Guidance / Solution Provider / Adviser.Maintain a good customer relationship by providing one-stop customer...

Customer Service Executive (6-month contract)1 day ago Be among the first 25 applicantsDirect message the job poster from LacosteAct as the key supply chain contact point between Lacoste B2B customers in South APAC scope and Lacoste supply chain teams to provide visibility & arranging deliveries;Manage orders taking, orders confirmation, and orders follow-up...