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Senior Client Services Representative

2 weeks ago

Hong Kong Island, Hong Kong SAR China QIMA Full time

At QIMA, we're committed to helping our clients deliver safe and quality products to their consumers. As a Senior Client Services Representative, you will oversee client's consumable testing programs and prepare summary reports.

The Consumer Goods Division is dedicated to safeguarding the products used in daily life. Our inspectors, auditors, and lab techs use their expertise to ensure compliance with international safety standards.

This role requires close collaboration with the sales team to resolve client queries and provide timely issue resolution. You will also handle ad-hoc assignments as required.

To succeed in this position, you will need strong interpersonal and communication skills, as well as good problem-solving abilities. A degree in Science discipline and 2-3 years of commercial laboratory experience are essential.

  • Familiarity with toys merchandising and sourcing is an advantage;
  • Fluency in written and spoken English and Chinese is required;