Customer Service Operations Manager

Operational Manager for Customer Experience Job Summary:We are looking for an experienced Operational Manager for Customer Experience to join our team at Perfect Medical Group.The successful candidate will be responsible for managing the call center, ensuring excellent customer service, and driving business results.Key Responsibilities:Manage the day-to-day...

About the RoleThis role is responsible for managing the customer service team to deliver exceptional service quality and level. The successful candidate will provide guidance and support to facilitate team members in service delivery and daily operations.The ideal candidate will have a strong analytical, presentation and problem-solving capability, with...

Talent Acquisition | Campus Recruitment | Operations Recruitment | Employer Branding | Staff Engagement | Learning & DevelopmentResponsibilitiesManage the customer service team (including correspondence, counter and hotline) to achieve the service target, including both service quality and service level.Provide guidance and support to facilitate team members...

**Company Overview:** Computershare Hong Kong is a leading provider of outsourced shareholder and equity services to the global capital markets.In this role, you will be part of our friendly and inclusive workplace, where we strive to deliver exceptional customer service and support to our clients.We are currently recruiting for an Assistant Officer to join...

Job DescriptionThis role is responsible for leading the customer service team to achieve exceptional service quality and level. The successful candidate will provide guidance and support to facilitate team members in service delivery and daily operations.The ideal candidate will have a strong analytical, presentation and problem-solving capability, with...

About Us: JPC Recruiting Services was established in 1990 and provides free job hunting services to job seekers. Our goal is to assist individuals in finding suitable job opportunities that match their skills and qualifications.">Job Description: As a Sales Coordinator, you will be responsible for performing order management and coordinating international...

Job Description:We are seeking a dedicated Customer Service Director to join our team at Perfect Medical Group.The successful candidate will be responsible for managing the call center, ensuring excellent customer service, and driving business results.Key Responsibilities:Lead the call center team to deliver exceptional customer experiencesDevelop and...

Key ResponsibilitiesThis role is responsible for leading the customer service team to achieve exceptional service quality and level. The successful candidate will provide guidance and support to facilitate team members in service delivery and daily operations.The ideal candidate will have a strong analytical, presentation and problem-solving capability, with...

Unlock new opportunities with HSBC and experience the possibilities.Wealth and Personal Banking (WPB) helps deliver on HSBC's purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our international network and...

Job DescriptionWe are seeking a dynamic Senior Call Center Management Executive to lead our multi-location call center operations across Hong Kong and China.About the RoleKey Responsibilities:Spearhead automation, AI adoption, and data-driven decision-making to enhance efficiency and customer engagement.Implement best practices to elevate service quality and...

At HKT Teleservices, we are seeking a highly skilled Cargo Industry Support Specialist to join our team.">">This is an exciting opportunity for a professional with excellent customer service skills and knowledge of the cargo industry.The ideal candidate will have a strong understanding of air cargo, terminal operation, logistics, airport operations, or...

Abercrombie & Fitch Co. is a global leader in the retail industry, offering a wide range of apparel and accessories for kids through millennials.Our company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that...

We are seeking a dynamic Senior Call Center Management Executive to lead our multi-location call center operations across Hong Kong and China. As a technology leader in Hong Kong, we leverage cutting-edge AI-driven customer engagement solutions to serve SME and enterprise customers' ICT needs.This role is pivotal in driving digital transformation, enhancing...

Job Type: Full-Time Remote Job: Hybrid working Employment Type: Permanent ID: 64167 Non-Executive Customer Services Representative Position Accountabilities Summary:To provide high levels of customer service for the clients and customers of Allianz Partners on product & service enquiries received via the Service Centre. Accountabilities: Leverage solid...

Company Overview:CTF Life is a leading provider of innovative customer service solutions, committed to delivering exceptional results through strategic partnerships and operational excellence.About the Role:We are seeking a seasoned Senior Manager to lead our Service Transformation team, driving process improvements and operational efficiency across the...

About the RoleWe are seeking a highly skilled and dedicated Guest Service Agent to join our team at the YMCA of Hong Kong.As a key member of our front desk operations, you will be responsible for delivering exceptional customer service, ensuring seamless check-in and check-out processes, and providing assistance to guests in a professional manner.This is an...

Job Description:The ideal candidate will have a strong customer service background and be able to provide excellent support to our members.Responsibilities:Counter and Clerical Tasks: Perform a variety of tasks in the Member Services Office, including handling facility booking, program enrollment, enquiries and data entry.Promote Memberships: Promote...

Job DescriptionWe are seeking a highly skilled Assistant Vice President to join our Client Services team in Securities and Fiduciary Services Operations at DBS Bank. In this role, you will be responsible for delivering exceptional client service and ensuring seamless execution of instructions.Key Responsibilities:Respond to customer enquiries, handle...

Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Part-time Member Services Assistant. As a key member of our team, you will be responsible for providing exceptional service to our members and promoting our organization's mission.About UsThe YMCA of Hong Kong is a leading non-profit organization dedicated to...

Customer Service Representative – Hong KongCCG Hong Kong is the subsidiary of Certified Collectibles Group (CCG), headquartered in Sarasota, Florida. It is part of the world's leading company for the independent valuation of coins, banknotes/paper money, comic books, trading cards (such as Pokémon or sports cards), stamps and other collectibles. In...