Windows System Engineer

7 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Interactive Brokers Full time
Job Summary

We are seeking a highly skilled Windows System Engineer to join our team at Interactive Brokers. As a key member of our IT infrastructure team, you will be responsible for maintaining, troubleshooting, and supporting issues related to our VMware VDI system and Windows Desktop environment.

Key Responsibilities
  • Maintain and support our VMware VDI system, ensuring high availability and performance.
  • Provide 1st and 2nd level End User Computing (EUC) support for all Regional employees.
  • Work with senior members of the team to support VMware Windows Server Infrastructure.
  • Participate in Root Cause Analysis (RCA) process for all VMware & Windows problems.
  • Implement and maintain Windows Desktop / VDI Images.
  • Support VMware Horizon View, App Volumes in a VDI environment.
  • Collaborate with the team to ensure seamless integration of new technologies and systems.
Requirements
  • 5 to 10 years of experience in a similar role, with a strong background in Windows Server and VDI environments.
  • Excellent technical skills, with a focus on Windows Server, VMware, and VDI.
  • Strong analytical and problem-solving skills, with the ability to troubleshoot complex technical issues.
  • Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
  • Ability to work autonomously and as part of a global team.
  • Minimum of 5-10 years of experience in a global financial organization.
Preferred Qualifications
  • Microsoft Certifications (MCITP, MCSE, MOUS, and VCP) are a strong plus.
  • Experience with PowerShell and large-scale MDM solutions.
  • Working knowledge of Windows and 3rd party Patch Management technologies.
  • Enterprise knowledge of Teradici management or Dell Wyse Management console.
What We Offer
  • Competitive salary and annual performance-based bonus.
  • Excellent health and welfare benefits.
  • Competitive package of Annual Leave.
  • Daily lunch ordered in house with fully stocked kitchen.
  • Modern offices with multi-monitor setups.
  • Great work life balance.
  • Unique opportunity to gain exposure to global financial products, markets, and clientele.
  • Opportunities for career progression and job scope expansion in a global company with growing local presence.
  • Hybrid work arrangement role permitting.


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