Business Data Strategist

5 days ago


Hong Kong Island, Hong Kong SAR China Bitget Full time
Job Description

We are seeking an experienced Data Analyst or Business Analyst to join our team at Bitget. As a Data Analyst or Business Analyst, you will be responsible for analyzing customer service data to identify areas of improvement and develop strategies to increase efficiency and customer satisfaction.

Main Responsibilities:
  • Business Intelligence: Develop and maintain business intelligence reports and dashboards to track key performance indicators and provide insights to stakeholders.
  • Operational Efficiency: Identify opportunities to optimize customer service processes and develop strategies to improve efficiency and reduce costs.
  • Data Strategy: Develop and implement data strategies to support business objectives and drive performance improvements.
  • Team Collaboration: Collaborate with cross-functional teams to ensure seamless data flow and support business decision-making.
  • Insight Communication: Communicate complex data insights to non-technical stakeholders and senior management.


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