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Residential Property Management Specialist

1 week ago

Hong Kong, Central and Western District, Hong Kong SAR China Mass Transit Railway Full time
Job Description

We are seeking a highly motivated and organized individual to join our team as a Residential Property Management Specialist. This role will be responsible for performing day-to-day operational duties for a residential building managed by the Mass Transit Railway Corporation.

The successful candidate will provide general administrative support, perform reception duties, handle incoming calls/general enquiries from residents/owners, prepare correspondences and reports, and maintain documentation.

Responsibilities:
  • Perform routine property management tasks to ensure the smooth operation of the residential building.
  • Provide exceptional customer service to residents and owners, responding to their queries and concerns in a timely and professional manner.
  • Prepare and maintain accurate records and reports, including correspondence and other documents.
Requirements:
  1. Grade E / Level 2 / "Attained" or above in 5 subjects of HKCEE / HKDSE, including English and Chinese Languages.
  2. A minimum of 2 years' experience in customer services/property management.
  3. Strong interpersonal and communication skills with good command of both written and spoken English and Chinese (including Putonghua).
  4. Hands-on experience in software applications such as English and Chinese word processing, Excel, PowerPoint, etc.
Benefits:
  • This position offers a competitive remuneration package, including a joining bonus of $12,000.
  • Opportunities for career growth and professional development within the Mass Transit Railway Corporation.