KYC Onboarding Specialist

3 days ago

Hong Kong, Central and Western District, Hong Kong SAR China SGS Société Générale de Surveillance SA Full time

The ideal candidate will have a graduate degree in business or related disciplines.

Responsibilities
  • Prioritization of requests and leading prioritization meetings with dedicated representatives from each business line
  • Help the client/sales to understand SG's KYC requirements and provide additional rationale as to why certain documents are being requested
  • Ensure the relevance, quality, and accuracy of main client description and categorization attributes in SGCIB and SG Group client databases
  • Taking responsibility for the proper management of KYC files and client records in the information systems
  • Use strong communication skills (verbal and written) to onboard new clients to the bank and ensure KYC files are consistently completed in line with policy and procedure
  • Manage communication & updates between all key stakeholders
  • Ensure weekly productivity targets are met while quality remains at the highest standards
  • The Case Lead is responsible to work closely with our outsourcing partners and set their priorities which have been agreed with the business
  • Central point of contact for external Clients and internal stakeholders
  • Ownership of the case from the point of documents collection to validation
  • The case lead is responsible for assessing the final Client risk and providing final validation on the KYC analysis
  • Advisory role for all BLs and Clients
  • Understand profitability and urgency and challenge the non-standard requests
  • Provide transparency, report incidents and escalate blocking or complex cases to front office or Compliance with expected action plans
Profile Required
  • Client-facing skills – ability to speak to the client on a regular basis and provide accurate and efficient information
  • Ability to explain clearly to the client the requirements for the client onboarding process
  • Ability to understand the client structure and the structure of a financial transaction
  • Understanding of key issues in relation to AML risk, ability to identify relevant sources of information
  • Strong interest in learning local AML/KYC regulatory and compliance matters
  • Strong interest in KYC or client onboarding roles in a broker or investment bank environment
  • Analytical skills and the ability to work autonomously
  • Ability to work under pressure and handle difficult conversations
  • Demonstrated ability to prioritize and work within tight and changeable timeframes
  • Ability to challenge the Business Lines in cases where the onboarding capacity cannot handle the current pipeline, able to identify the high priority cases vs the standard ones
  • Ability to build and cultivate good working relationships with Business Lines and Clients
  • Good interpersonal and communication skills, sense of service, and flexibility are essential requirements

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