Travel Experience Manager
2 weeks ago
At Samsonite Group APAC & Middle East, we're passionate about delivering exceptional travel experiences for our customers. As a Customer Service Assistant, you'll play a vital role in ensuring our clients receive the highest level of service and support.
About UsOur Story
We're the worldwide leader in superior travel bags, luggage, and accessories, combining notable style with the latest design technology and a commitment to quality and durability. For over 100 years, we've been dedicated to creating unparalleled products that fulfill the travel lifestyle needs of conscious movers everywhere.
We operate a portfolio of brands including Samsonite, Tumi, American Tourister, High Sierra, Gregory, eBags, Hartmann, and Lipault Paris, selling our products in over 100 countries across North America, Asia, Europe, and Latin America through company-operated retail stores, websites, and a variety of retail partners.
Job DescriptionAbout the TeamWhy You'll Thrive Here
- We Value Our Employees We work hard to provide meaningful rewards and development opportunities for our employees, recognizing performance, and creating a supportive working environment wherever they are based.
- Vibrant Culture We're committed to a diverse and rich culture, welcoming people from all walks of life. Our long-standing commitment to diversity and inclusion empowers us to bring our authentic selves and unique differences to work every day.
- Social Responsibility We want to minimize our products' impact on the environment and help create positive journeys worldwide. We do this by creating the best products using sustainable and innovative materials, methods, and models.
What We Stand For
At Samsonite, we do more than create bags that move with our consumers – we inspire and celebrate the moments that move them. We believe we have a responsibility to the world in how we operate, the products we sell, the communities where we live and work, and how we treat the people we employ.
We're as diverse as travel itself, and like travel, your journey with Samsonite presents the opportunity to be part of something bigger and explore your passions. This is why we offer various paths for professionals and celebrate the knowledge and skills they bring to our team. We're committed to a respectful workplace where our team members can bring their best selves to work daily.
We're an equal opportunity employer, committed to promoting and maintaining a work environment where all applicants, associates, customers, and other individuals are treated with dignity and respect, free from unlawful harassment, discrimination, or retaliation.
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