Senior Technology Leader

5 days ago


Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full time

We are looking for a Senior Technology Leader to join our team at Classy Wheeler Limited. This is an exciting opportunity for an experienced professional to take on a key leadership role in our Group Information Technology – Retail HK team.

Key Responsibilities
  1. The successful candidate will be responsible for managing the IT services teams to provide direct support to the business units and drive innovation in customer service.
  2. He/She will lead the team to implement the defined IT blueprint and enhance service processes, defining workflows with the business to achieve greater customer satisfaction.
  3. The Senior Technology Leader will review priorities and resources for delivering IT support services, ensure seamless integration with 3rd level support from GIT, and manage vendors for out-sourced support services.
Essential Skills and Experience
  1. Degree in Information Technology or related disciplines.
  2. At least 12 years experience in the IT field, with 5 years in a managerial role.
  3. Proven track record in project management, vendor selection, and management.
  4. Excellent leadership skills, strong communication and presentation skills, and exceptional analytical and problem-solving skills.
  5. Fluent in both written and spoken English and Chinese, including Mandarin.


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