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Supply Chain Operations Director

2 weeks ago

Hong Kong Island, Hong Kong SAR China Kuehne + Nagel AS Full time
Job Description

You will be a key member of our Global International Supply Chain team, enabling our customers to optimize their supply chains through order management and sea transportation solutions.

Your Key Responsibilities
  • Lead a high-performing team of Origin Control Tower team leaders and OKAMs, empowering them to achieve excellence in service delivery and profitability.
  • Develop strong relationships with clients and internal stakeholders at hemisphere and national levels, fostering trust and consistency across the network.
  • Establish clear origin service delivery and operational governance, including production unit cost targets, and drive action plans for continuous improvement.
  • Monitor financial performance of existing accounts, identifying opportunities for net profit optimization through collaboration with hemisphere and national organizations.
  • Measure, drive, and improve ISC origin service delivery against service level agreements (SLAs), ensuring delivery against agreed Supply Chain Engineering initiatives.
Your Skills and Qualifications
  • Strong leadership skills and knowledge of ISC products are essential, along with operational experience and relationships.
  • A comprehensive understanding of operations, products, and services, combined with key attributes, will contribute to success in this role.