Senior Solution Designer

2 weeks ago

Hong Kong, Central and Western District, Hong Kong SAR China Cyberport Hong Kong Full time

Job Description:

Cyberport Hong Kong is a leading innovation and technology hub that provides a unique ecosystem for start-ups, entrepreneurs, and small and medium-sized enterprises (SMEs) to grow and thrive. We are seeking an experienced Chief AI Solutions Architect to join our team.

About the Role:

We are looking for a highly skilled and experienced professional to lead our AI technical efforts. The ideal candidate will have a strong background in AI and data science, with excellent technical skills and experience in implementing AI solutions and machine learning models to innovate business operations and services.

Key Responsibilities:

  • Coordinate with internal technical teams to support solution design from a commercial and technical perspective.
  • Address technical inquiries and provide expert guidance to clients on AI-related services.
  • Support the preparation of presentations, demonstrations, and technical documentation to promote AI-related services.
  • Conduct service support and training for relevant users, guiding customers through the onboarding process to ensure seamless integration of solutions.
  • Collaborate with internal teams and vendors to ensure smooth service delivery.
  • Collect customer feedback on solutions and recommend enhancements based on their needs.
  • Provide expert advisory services to customers on optimal network and infrastructure design tailored to their requirements.
  • Research, explore, and test new market solutions to enhance existing service offerings.
  • Responsible for the technical assessment of AI Subsidy Scheme applications.
  • Provide support for ad-hoc tasks as required.

Requirements:

  • 6+ years' proven experience as an AI application specialist, AI infrastructure, pre-sales engineer, or similar role.
  • Bachelor's degree or above in computer engineering, information and communication technology, AI and data science, software engineering, or related fields.
  • Proficiency in application architecture, frameworks, and standards, with a strong understanding of AI development lifecycle management, technologies, and best practices.
  • Hands-on experience in client-facing technical support, especially on infrastructure design, connectivity, and cybersecurity.
  • Knowledge and understanding of GPU infrastructure and architecture will be an advantage.
  • Experience in implementing AI solutions and machine learning models to innovate business operations and services.
  • Understanding of programming languages such as Python, Java, C++, R, and CUDA for building and implementing AI systems.
  • Experience in using deep learning frameworks such as TensorFlow, PyTorch, Caffe.
  • Excellent interpersonal and communications skills, with ability to work independently with customer focus.
  • Excellent writing and technical documentation skills to produce clear requirements documents, technical papers, reports, and deliverables.
  • Good presentation skills, with ability to explain complex technical issues to both technical and non-technical stakeholders.
  • Good command of English, Mandarin, and Cantonese.
  • Ability to work under pressure and meet tight deadlines.

What We Offer:

We offer a competitive package to the right candidate. Interested parties please click 'Easy Apply' to apply in confidence with full resume, stating present and expected salary, and available date, and quote the reference.

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