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Logistics Operations Specialist

7 days ago

Kwai Chung, Tsuen Wan, Hong Kong SAR China DKSH Group Full time

At DKSH Group, we are driven by a purpose that goes beyond the ordinary: enriching people's lives. Through the products and services we provide, we positively impact millions of lives every day.

About the Role

We are seeking an experienced Logistics Operations Specialist to join our team in Distribution Center Operations. The successful candidate will play a key role in managing the distribution center operations to achieve organizational goals of on-time delivery of customer orders.

The ideal candidate will have a strong appreciation of customer service requirements and commitment, with a minimum of 1-2 years' experience in logistics/distribution industry. Proficiency in office productivity tools (e.g. Excel, Word and PowerPoint) is also essential.

This role requires fluency in English and Cantonese, both written and spoken.

Responsibilities
  • Assist in managing the distribution center operations to achieve organizational goals of 'on time - in full and good condition' delivery of customer orders.
  • Support supervisor to develop and enhance distribution center strategies, policies and processes to optimize warehouse capacity, enhance productivity and minimize costs.
  • Assist management to plan and manage the allocation of manpower resources based on business needs to ensure efficient distribution center operations.
  • Monitor the availability and reliability of infrastructure and equipment to minimize downtime, and resolve problems/breakdowns immediately.
  • Monitor and identify operational cost drivers, establish business controls and provide solutions to reduce costs and increase revenue.
  • Ensure warehouse compliance with good distribution practice (GDP), good manufacturing practice (GMP), quality standards and local regulations.
  • Manage quality control measures/procedures to ensure accuracy of stocks/inventory and prevent damages in goods whether in storage or transit.
  • Manage root cause analysis and establish corrective actions on stocks holding, product quality and trade fulfillment.
  • Build effective business relationships with suppliers, customers, government agencies and service providers.