Strategic Business Development Manager, Global B2B Payments and Lending Solutions

5 days ago

Hong Kong Island, Hong Kong SAR China Amazon Full time
Senior Commercial Growth Manager Job Description

This is an exciting opportunity to lead our Amazon B2B Payments and Lending business as a Senior Commercial Growth Manager. We are seeking a talented professional with a proven track record in strategy and execution to drive profitable growth, increase SMB customers adoption, and execute experiments.

BUSINESS OVERVIEW

Amazon B2B Payments and Lending is a fast-growing business category that requires strategic leadership and commercial expertise. As a Senior Commercial Growth Manager, you will be responsible for owning the country/segment P&L, setting the strategy to drive profitable growth, and executing experiments (pricing, eligibility, demand generation) to achieve targets.

JOB RESPONSIBILITIES
  1. Lead Business Strategy and P&L Growth: Develop and execute long-term growth plans by leveraging deep market insights, competitive analysis, and performance metrics. Drive measurable results across key indicators, including credit utilization, partner success, and revenue growth.
  2. Drive Innovation and Demand Generation: Lead large-scale, transformative initiatives to fuel business growth and adoption. Harness advanced experimentation, data-driven strategies, and market intelligence to optimize customer engagement and expand program effectiveness.
  3. Deliver Strategic Growth and Customer-Centric Solutions: Identify customer needs and develop tailored strategies to enhance product offerings and market presence. Build and execute plans for new feature development, customer segment expansion, and long-term value creation.
  4. Foster High-Impact Partnerships: Cultivate and strengthen strategic relationships with internal teams and external stakeholders to align on growth objectives and unlock synergies. Manage partnerships that drive innovation, ensure a superior customer experience, and elevate program performance.
  5. Lead Cross-Functional and Global Growth Initiatives: Champion high-priority initiatives that drive program innovation and scalability. Capture emerging market opportunities, enhance value-added services, and align strategies with global teams to ensure market relevance and impact at scale.
  6. Engage with Industry and Shape Market Strategy: Represent the organization at industry forums and through direct engagement with customers. Gather actionable insights from the market to refine go-to-market strategies and influence the organization's broader growth trajectory.
REQUIREMENTS

- Experience proactively growing customer relationships within an account while expanding their understanding of the customer's business
- Bachelor's degree or equivalent
- Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership
- Experience using data and metrics to determine and drive improvements
- 6+ years of experience in end-to-end commercial P&L management and partnership management
- Demonstrated ability to think strategically and creatively while applying sound business judgment and quantitative analytics
- Excellent verbal and written skills to communicate complex issues and influence others internally and externally in both English and Mandarin Chinese
- Strong interpersonal skills and ability to gain respect from senior management and external executives.
- Self-starter who can excel in a fast-paced and fluid environment.

PREFERRED QUALIFICATIONS

- MBA
- Prior experience in financial services/payments, particularly with regards to e-commerce, card payments, network brands
- Thoughtful leader with a solid understanding of financial services.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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