Field Service Technician
4 weeks ago
About the Role:
- Provide technical support and installation services to customers at their premises.
- Install and maintain Voice, Data, Broadband, and Smart Parking Meter services.
- Follow established procedures and quality management systems.
- Ensure customer satisfaction and meet company standards.
- Respond to customer inquiries and provide product information.
- Liaise with internal teams to resolve service-related issues.
- Pass customer feedback to supervisors for corrective actions.
- Assist with depot and workshop activities as required.
- Perform shift and standby duties as assigned.
Requirements:
- Diploma in Electronics/Electrical Engineering or equivalent experience.
- Related training or qualifications are an advantage.
- Knowledge of telecommunication services is preferred.
- Customer-focused, independent, and strong problem-solving skills.
- Candidates with less experience will be considered for the Technician role.
- Welcome to fresh graduates.
Work Location: Hong Kong
Benefits: Competitive salary package, attractive benefits, including 14 days Annual Leave, Medical Insurance, and Discretionary Bonus.
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