Transformation and Planning Leader

2 months ago


Hong Kong, Central and Western District, Hong Kong SAR China United Overseas Bank Full time

About the Role

The Technology and Operations function is comprised of five teams of specialists with distinct capabilities: business partnership, technology, operations, risk governance and planning support and services. We work closely together to harness the power of technology to support our physical and digital banking services and operations.

Key Responsibilities

  • Support the Head of Technology & Operations on performance & productivity management; lead and drive transformation initiatives for both Run-the-bank (RTB) and Change-the-bank (CTB) that impact on end-to-end processes of all functional units within T&O.
  • Self-sufficient with the ability to use data analytics setup dashboard and metrics to track each T&O functional units' performance in terms of resource, capacity, and throughput efficiency.
  • Be the financial control to manage the team budgeting and resource planning process that work closely with Finance and HR partners.
  • Champion the sourcing, design and implementation of appropriate team Learning and talent development planning.
  • Be a good anchor from T&O to support CEO office and HR partner in planning and running of large-scale staff activities of HK branch (e.g., townhalls and off-sites).
  • Promote and facilitate cross-functional dialogues and cadences between T&O and collaborate with variety of stakeholders within the function and support units (HR, Finance, COO etc.) in achieving key objectives from Group or HK branch as a whole.
  • Conduct ad hoc research analysis and prepare presentation materials as and when being required for local and group senior management.

About the Department

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success.



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