Assistant Manager, Voice Engineering

1 month ago

Hong Kong, Central and Western District, Hong Kong SAR China PCCW Full time

Job Summary:

We are seeking a highly motivated Assistant Manager, Voice Engineering to support our expanding business. As a key member of our team, you will be responsible for providing network services and planning of voice services.

Responsibilities:

  • Provide network services and planning of voice services
  • Conduct regression test for hardware / software upgrade and application upgrade on various systems running in our network
  • Coordinate with PCCW Engineering and other vendors for network setup for testing use
  • Execute acceptance test plan, implementation plan and migration plan
  • Perform fix verification, generic patch verification, result analysis and work with Operations for the fix implementation
  • Discuss with different BUs (e.g. PCCW, PCCW Mobile, PCCWG Wholesale Voice, etc) and major customers to understand their requirements and suggest solutions, and convert them into technical specification and discuss with vendors for solutions
  • Participate in technical discussion with suppliers to clarify our requirements and supplier's queries
  • Assist supervisor to prepare technical specification or Request for Proposal (RFP) or Request for Information (RFI) to suppliers and prepare technical analysis, cost analysis and recommendation on major projects for senior management approval
  • Identify critical components and provision resilient plans to guarantee the service continuity
  • Prepare implementation guidelines for new services to operation groups
  • Prepare office data changes on the systems to Operations due to network configuration changes
  • Responsible for the maintenance of our NMS platform as well as captive platform
  • Assist supervisor to discover the full capability of Oracle Session Router/Session Border Controller and Linxa OSS/BSS, and utilize them in order to maximize the investment
  • Provide technical support to other internal colleagues such as VNOC

Requirements:

  • Minimum qualification of a Bachelor Degree in Electrical / Electronic Engineering or related discipline
  • Minimum 8 years relevant working experience in telecom industry
  • Proven track record in development and deployment of telecom voice services, in particular number portability, e.g. SIP and ENUM, and international voice services, e.g. IDD and ITFS
  • Strong technical skill sets in network planning and equipment dimensioning for VOIP network
  • Familiar with different protocols, e.g. SIP, SIP-I, ISUP, PRI, etc
  • Team orientated person, with a focus on international telecom business
  • Good command in oral and written English, with strong inter-group action and communication skills with different international groups
  • Holding certificates of CCNP and / or CCNA is highly preferred

Why Join Us:

  • Chance to ride the wave of an exponentially growing business
  • Working in international, cross-functional teams
  • Learning and development opportunities
  • A fun and open team culture
  • An agile working environment with the opportunity to test, try and grow
  • A dynamic and fast-paced yet financially stable environment - the HKT group

About Us:

PCCW Global is investing heavily in enabling digital automation across all platforms of its business. In November 2017 PCCW Global acquired Console Connect, an innovative software defined platform that provides automated interconnection, data centre to data centre and cloud/SaaS/IX connectivity allowing customers to purchase and manage their access to business-critical data, SaaS applications and business partners around the globe through an online environment.

Console Connect Digital Platform has become one of the largest carrier grade network-as-a-service platforms spanning 800+ data centres across 60 countries. The platform enables enterprise and wholesale users to directly self-provision secure connectivity from 1-10,000Mbps between Data Centres/Clouds/XaaS/Apps in real-time as well as other fully automated carrier products (IP Transit on-demand, L3 and IoT Platforms).

We appreciate all applications, but only shortlisted candidates will be contacted for an interview. Thank you for your interest in Console Connect.

*** No visa sponsorship is available for this position ***

PCCW is an equal-opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer's personal data policies, a copy of which will be provided immediately upon request.

Privacy Statement ()

  • Voice Engineering Manager

    4 weeks ago

    Hong Kong, Central and Western District, Hong Kong SAR China PCCW Full time

    Job Title: Voice Engineering ManagerJob Summary:We are seeking a highly motivated Voice Engineering Manager to support our expanding business. The successful candidate will have a strong technical skill set in network planning and equipment dimensioning for VOIP networks.Responsibilities:Provide network services and planning of voice servicesConduct...

  • Voice Network Planning Engineer

    19 hours ago

    Hong Kong, Central and Western District, Hong Kong SAR China HKT Full time

    Job SummaryHKT is seeking a skilled Voice Network Planning Engineer to join our team. As a Voice Network Planning Engineer, you will be responsible for planning and designing voice over IP networks and traditional voice networks.Key ResponsibilitiesPlan and design voice over IP networks and traditional voice networksUpdate voice feature testing and voice...

  • Senior Voice Engineering Specialist

    15 minutes ago

    Hong Kong, Central and Western District, Hong Kong SAR China PCCW Full time

    PCCW is a leading provider of international voice services, and we are seeking a highly skilled Voice Engineer to join our team.About the RoleAs a Voice Engineer at PCCW, you will be responsible for designing and implementing voice networks that meet the needs of our customers. This includes planning and provisioning of voice services, conducting regression...

  • Senior Voice Network Planning Engineer

    4 weeks ago

    Hong Kong, Central and Western District, Hong Kong SAR China HKT Full time

    Job SummaryWe are seeking a highly skilled Voice Network Planning Engineer to join our team at HKT. As a Voice Network Planning Engineer, you will be responsible for planning and implementing voice over IP networks and traditional voice networks.Key ResponsibilitiesPlan and implement voice over IP networks and traditional voice networksUpdate voice feature...

  • Senior Voice Product Manager

    12 minutes ago

    Hong Kong, Central and Western District, Hong Kong SAR China HKT Full time

    Job DescriptionAt HKT, we are seeking an experienced and skilled individual to fill the role of Senior Voice Product Manager.About the RoleWe are looking for a talented professional to lead our voice product development efforts. As a key member of our team, you will be responsible for designing, generating, and analyzing performance reports to monitor...

  • Senior Product Manager Voice

    1 month ago

    Hong Kong, Central and Western District, Hong Kong SAR China HKT Full time

    Job DescriptionYour role:To collaborate closely with technical teams to identify cost-effective approaches for timely deliverables of high quality.To serve as a domain expert, providing professional advice to the Marketing Team and training to the Customer Service Team to facilitate acquisition and streamline service support.To manage and justify costs for...

  • Senior Voice Product Manager

    4 weeks ago

    Hong Kong, Central and Western District, Hong Kong SAR China HKT Full time

    Job DescriptionYour role will involve working closely with technical teams to identify cost-effective approaches for on-time deliverables in good quality.Key ResponsibilitiesBe a domain expert to provide professional advice to the Marketing Team and training to the Customer Service Team to facilitate acquisition and streamline service support.Manage and...

  • NOC Engineer/ IP, Transmission, Voice, Satellite, ICX/ all-levels

    1 month ago

    Hong Kong, Central and Western District, Hong Kong SAR China HKT Full time

    Job Title: NOC Engineer/ IP, Transmission, Voice, Satellite, ICX/ all-levelsJob Summary:We are seeking highly motivated and skilled NOC Engineers to join our team. As a NOC Engineer, you will be responsible for the timely identification and resolution of system/network faults and outages, as well as supporting the overall PCCW Global Network Operations...

  • NOC Engineer/Assistant Engineer

    14 minutes ago

    Hong Kong, Central and Western District, Hong Kong SAR China China Mobile International Limited Full time

    Job Title: NOC Engineer/Assistant Engineer - Network Operations ExpertAbout Us:China Mobile International Limited is a leading global telecommunications service provider.Salary: HK$50,000 - HK$80,000 per monthJob Description:We are seeking an experienced NOC Engineer/Assistant Engineer to join our team. As a key member of our Global Network Operations...

  • NOC Engineer/ IP, Transmission, Voice, Satellite, ICX/ all-levels

    4 weeks ago

    Hong Kong, Central and Western District, Hong Kong SAR China HKT Full time

    Job Title: NOC Engineer/ IP, Transmission, Voice, Satellite, ICX/ all-levelsJob Type: Permanent, Full time, OfficeWe are seeking highly motivated and skilled NOC Engineers to join our team. As a NOC Engineer, you will be responsible for the timely identification and resolution of system/network faults and outages, as well as supporting the overall PCCW...

  • Network Operations Engineer

    4 weeks ago

    Hong Kong, Central and Western District, Hong Kong SAR China HKT Full time

    Job Title: Assistant Engineer, Network OperationAbout the RoleWe are seeking a highly skilled and experienced Assistant Engineer, Network Operation to join our team at HKT. As a key member of our network operations team, you will be responsible for leading a team to build and manage our telecom network and data center.Key ResponsibilitiesLead a team to...

  • Senior System Engineer

    3 weeks ago

    Hong Kong, Central and Western District, Hong Kong SAR China M800 Full time

    Job SummaryM800 is seeking a highly skilled Senior System Engineer to join our team. As a Senior System Engineer, you will be responsible for assisting the application operation team in setting up, configuring, upgrading, testing, and troubleshooting world-class voice and messaging applications in a distributed environment.Key ResponsibilitiesAssist the...

  • Network Planning Engineer

    4 weeks ago

    Hong Kong, Central and Western District, Hong Kong SAR China HKT Full time

    Job SummaryHKT is seeking a highly skilled Network Planning Engineer to join our team. As a key member of our Voice Network Planning team, you will be responsible for planning and implementing voice over IP networks and traditional voice networks.Key ResponsibilitiesPlan and design voice over IP networks and traditional voice networksUpdate voice feature...

  • Network Operations Engineer

    4 weeks ago

    Hong Kong, Central and Western District, Hong Kong SAR China HKT Full time

    Job SummaryWe are seeking a highly skilled Network Operations Engineer to join our team at HKT. As a key member of our network operations team, you will be responsible for leading a team to build and manage our telecom network and data center.Key ResponsibilitiesLead a team to design, build, and manage the telecom network and data centerCarry out equipment...

  • Network Operations Center Engineer

    1 month ago

    Hong Kong, Central and Western District, Hong Kong SAR China China Mobile International Limited Full time

    Job Title: NOC Engineer/Assistant EngineerResponsibilityPerform operation and maintenance support for company network covering IP, Transmission, Voice and / or various International Mobile Service systemsMonitor & maintain system performance in good conditionAssist in trouble shooting and handle service complaintsAssist in system documentation, report...

  • Assistant Manager

    4 weeks ago

    Hong Kong, Central and Western District, Hong Kong SAR China The Hong Kong University of Science and Technology Full time

    Job Opportunity: Assistant Manager (Engineering)The Department of Civil and Environmental Engineering at The Hong Kong University of Science and Technology is seeking a highly skilled and motivated individual to fill the position of Assistant Manager (Engineering). The appointee will assist the Engineer and researchers in designing, implementing, and...

  • Network Operations Center Engineer

    4 weeks ago

    Hong Kong, Central and Western District, Hong Kong SAR China China Mobile International Limited Full time

    Job Title: NOC Engineer/Assistant EngineerJob Summary:We are seeking a highly skilled NOC Engineer/Assistant Engineer to join our team at China Mobile International Limited. The successful candidate will be responsible for performing operation and maintenance support for our global network, covering IP, Transmission, Voice, and International Mobile Service...

  • Telecommunications Engineer

    4 weeks ago

    Hong Kong, Central and Western District, Hong Kong SAR China M800 Full time

    Job Summary:M800 is seeking a highly skilled and motivated Telecommunications Engineer to join our team. As a key member of our operations team, you will be responsible for ensuring the integrity and availability of our international voice and signaling services.Key Responsibilities:Monitor and control the operations of IDD and VOIP services to ensure...

  • Assistant Engineer

    4 weeks ago

    Hong Kong, Central and Western District, Hong Kong SAR China Otis College of Art and Design Full time

    Job Title: Assistant EngineerJob Summary:We are seeking a highly motivated and detail-oriented Assistant Engineer to join our team. As an Assistant Engineer, you will be responsible for assisting in the planning, design, and implementation of engineering projects.Key Responsibilities:Assist in the development of engineering plans and specificationsConduct...

  • Engineering Assistant

    1 month ago

    Hong Kong, Central and Western District, Hong Kong SAR China Johnson Controls Full time

    Job SummaryWe are seeking a highly skilled and experienced Engineering Assistant to join our team at Johnson Controls. As an Engineering Assistant, you will play a key role in delivering innovative solutions to our customers across various industry segments.Key ResponsibilitiesAssist in tender preparation, tender analysis, and price negotiationCoordinate...