Business Intelligence Analyst

4 days ago

Hong Kong, Central and Western District, Hong Kong SAR China AIA International Limited. Full time

About AIA International Limited

We are a pioneering innovator with over 100 years of experience, transforming our organization to be faster, simpler, and more connected. Our mission is to help people live Healthier, Longer, Better Lives through digitally enhanced experiences.

Job Description:
  • Job Summary: As a Business Intelligence Analyst - Data Insights Expert, you will play a critical role in developing digital solutions and experiences that impact the lives of millions of people.

Key Responsibilities:

Routine Operations (80%)

  • Ensure timely and accurate preparation of regular/ ad-hoc agency reports and dashboards related to agency compensation and financing schemes.
  • Perform business analysis and provide comments & recommendations on agents' performance.
  • Maintain compensation and financing system settings up-to-date according to the latest changes/new schemes and develop/maintain respective tools (e.g. excel tools) for daily operations.
  • Ensure accurate database and agency hierarchy among all systems.
  • Work with users to define business requirements on report/analysis; translate and collaborate with IT/technical teams to implement/extract the required data for reports/analysis.
  • Gather information from multiple sources and critically evaluate it, reconciling conflicts, disseminating high-level information into details, and distinguishing user requests from their true needs.
  • Perform SIT/UAT/Post-production check on system enhancement or digitalization projects.
  • Act as SME on compensation and financing scheme data and its definition.
  • Handle enquiries from internal departments.
  • Maintain and update documented procedures and functional specifications.
  • Perform other responsibilities and duties periodically assigned by immediate manager in order to meet business requirements.
  • Prepare operational support documentation.
  • Willingness to perform job rotation when and as required.

Departmental Transformation (20%):

  • Proactively provide feedback and improvement suggestions on report generation process to improve operational efficiency.
  • Actively take part in departmental transformation/digitalization initiatives, review and provide recommendations/user requirements to streamline/automate/digitize workflows/procedures, as well as assist to establish documented workflows/procedures.
  • Participate in business analysis-related system enhancement/report automation projects.

Minimum Job Requirements:

Education & Experience:

  • University graduated in related discipline.
  • Minimum 2 years working experience preferably in financial industries with at least 1 year's relevant experience in data mining/MIS/business analytics.

Specific Skills:

  • High proficiency in MS Excel, VBA, MS SQL, and MS Access are required.
  • Experience with BI Tools (e.g. QlikView, Power BI).
  • Ability to understand business needs and translate to BI solutions.
  • Speed and accuracy when processing data.
  • Able to exercise independent judgment and take action on it.
  • Strong analytical and reasoning skills.
  • Good problem-solving, organizing, time management, as well as interpersonal and communication skills.
  • A good team player, enthusiastic, and pursue excellence.
  • Excellent listening, interpersonal, written, and oral communication skills.
  • Logical and efficient, with keen attention to detail.
  • Highly self-motivated and directed.
  • Ability to effectively prioritize and execute tasks while under pressure.
  • Strong customer service orientation.
  • Experience working in a team-oriented, collaborative environment.
  • Good command of both spoken and written English and Chinese.
  • Excellent understanding of the organization's goals and objectives.

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