Senior Business Intelligence Analyst
5 days ago
About Hang Seng Bank Limited
We are a leading bank in Hong Kong, committed to providing excellent financial services to our customers. Our team is passionate about leveraging data analytics to drive business growth and improve customer experience.
Job Description:
Principal Responsibilities
- We are seeking a highly skilled Senior Business Intelligence Analyst to join our team. As a key member of our analytics group, you will be responsible for designing and implementing advanced data/CRM solutions with business impact.
- You will collaborate with business stakeholders to translate business problems into analytics-led solutions, manage the business application effectively, and evaluate results rigorously.
- Your role will involve exploring data, conducting quantitative analysis to ascertain root causes of business issues, identifying opportunities for growth, and developing effective targeting strategies.
- You will lead analytical frameworks and AI/ML initiatives, driving business outcomes through data analytics.
- You will design end-to-end customer engagement journeys with omni-channel strategies, ensuring successful implementation and performance measurement.
- You will ensure timely and quality analytics deliverables, satisfying business needs under dynamic environments.
- You will share knowledge and best practices, collaborating with different teams to create a productive working environment.
Requirements:
- A university degree in Statistics, Mathematics, Computer Science, Information Systems, or a related field.
- At least 6 years of working experience in data analytics, customer research, or performance marketing.
- Proven experience in driving analytics strategy and business results.
- Solid knowledge of advanced analytics and ML techniques, with digital and channel data experience an advantage.
- Familiarity with various analytics tools/languages, such as SQL, Python, and Tableau, with Big Query, Google Cloud, or visualization tool knowledge a plus.
- Ability to communicate complex information effectively to diverse audiences.
- Strong business acumen, interpersonal, organizational, problem-solving, presentation skills, and ownership mindset.
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