Senior Manager

3 weeks ago

Hong Kong, Central and Western District, Hong Kong SAR China 475 FIL Asia Holdings Pte Ltd HK Branch Full time

About the Opportunity

475 FIL Asia Holdings Pte Ltd HK Branch is seeking a highly skilled professional to join our Global Mandates Services team as an Associate Director/Senior Manager. This role will be responsible for the implementation of segregated mandates for clients across the APAC region, as well as managing the pipeline of client-led mandate change and internal or regulatory change that affects such mandates.

About Your Role

As a key member of our team, you will be responsible for delivering high-quality client onboarding experiences, ensuring seamless implementation of client mandates, and collaborating with internal stakeholders to drive process improvements. You will also be responsible for managing discussions with clients to review all implementation and servicing requirements, both from a contractual and operational perspective.

About Your Team

The Global Mandates Services team is responsible for the implementation of segregated mandates for clients across the APAC region. We are a dynamic and collaborative team that values innovation and excellence in client service delivery.

About You

  • You will have a track record of delivery across a range of cross-functional, cross-country programmes, with experience in leading / implementing client onboarding activity for the APAC Markets.
  • You will have excellent communication and interpersonal skills, with the ability to clearly articulate requirements and interact with client, third-party, and internal stakeholders at a senior level.
  • You will have a strong understanding of discretionary portfolio management structures across front, middle, and back-office functions, as well as experience in dealing with client contractual arrangements such as Investment Management Agreements and Investment Guidelines.
  • You will be a natural self-starter with the ability to multi-task, act flexibly, negotiate, and follow tight deadlines, organise and prioritise work with minimal supervision and on your own initiative.
  • You will be a team player who can gain the support and commitment of internal service partners.
  • You will have a good understanding of investment operations, risk, portfolio administration, investment strategies, products, and operational processes.
  • You will be able to work effectively across multiple time zones and regions remotely.

Desirable Experience and Qualifications

  • Experience with leading / implementing client onboarding activity for the APAC Markets.
  • Experience of an investment management operational or client service background.
  • Knowledge of discretionary portfolio management structures across front, middle, and back-office functions.
  • Excellent communicator with ability to clearly articulate requirements and able to interact with client, third-party, and internal stakeholders at a senior level.
  • Experience in dealing with client contractual arrangements such as Investment Management Agreements and Investment Guidelines.
  • Strong accuracy and attention to detail in all aspects of service delivery, documentation, and reporting.
  • Project management skills; experience of process improvement delivery and of supporting change initiatives.
  • Knowledge of broader Investment Management industry together with knowledge of relevant regulation desired (with regards to Institutional and Wholesale business lines).
  • A good understanding of investment operations, risk, portfolio administration, investment strategies, products, and operational processes.
  • An inquisitive and analytical mind, with a willingness to question processes with a view to creative and flexible problem-solving / improving client service delivery.
  • A natural self-starter with the ability to multi-task, act flexibly, negotiate, and follow tight deadlines, organise and prioritise work with minimal supervision and on your own initiative.
  • Team player who can gain the support and commitment of internal service partners.
  • Will need to be able to work effectively across multiple time zones and regions remotely.
  • Professional qualifications desirable (e.g. IMC / IAC).
  • Exceptional standard of English language - spoken and written.
  • Other languages an advantage.

What We Offer

We offer a comprehensive benefits package, a supportive work environment, and opportunities for professional growth and development. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.

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