Learning Experience Specialist

4 days ago


Hong Kong, Central and Western District, Hong Kong SAR China ECMS Full time

About the Role

We are seeking a highly skilled Training Specialist (Change Management) to join our team at ECMS. This professional will play a crucial role in enhancing our learning and training initiatives for our Multi-Year Large-Scale Digital Transformation Programme.

Key Responsibilities:

  • Deliver customized training materials for internal trainers, specific roles, and end-users.
  • Lead engaging training workshops on modules, processes, and features of the new system.
  • Collaborate with subject matter experts and stakeholders to review and improve educational materials and training content.
  • Work closely with the change management team to promote user adoption and support related initiatives.
  • Support the translation of educational materials into multiple languages to accommodate diverse audiences.
  • Assist in creating instructional and educational videos.

Requirements:

  • Minimum of 6 years of experience in learning and development.
  • Exceptional interpersonal skills with the ability to influence and engage stakeholders effectively.
  • Experience in 'Train the Trainer' would be a plus.
  • Skilled in designing and delivering captivating training programs.
  • Excellent communication skills in English and Cantonese.
  • Knowledgeable in ERP software, e.g., Oracle and SAP.
  • Able to work immediately or on short notice.

Skill Enhancement and Personal Growth:

This role offers an excellent opportunity for personal and professional growth, with opportunities to develop and enhance your skills in training and development, change management, and digital transformation.



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