Senior IT Support Specialist

5 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Nicoll Curtin Full time

As a Senior IT Support Specialist at Nicoll Curtin, you will play a critical role in ensuring the seamless operation of our Equities trading business.

Job Description

We are seeking a highly skilled and experienced System Engineer to join our team on a 12-month contract with the potential to extend.

The ideal candidate will possess strong technical expertise, exceptional problem-solving skills, and the ability to work collaboratively in a fast-paced environment.

Key Responsibilities:

  • Provide day-to-day production support for massive-scale, distributed systems, managing incidents and crises with precision and efficiency.
  • Ensure a comprehensive approach throughout the entire incident management lifecycle, including root cause analysis and resolution.
  • Proactively manage the operational risks associated with a complex and fast-moving Equities trading business.
  • Monitor and measure system availability and health, ensuring system resilience and reliability.

Technical Requirements

To be successful in this role, you will need:

  • Solid knowledge and experience in the incident management lifecycle, with a systematic approach to problem-solving.
  • Proficient in UNIX/Linux environments, with in-depth knowledge and experience supporting applications in these platforms.
  • Professional expertise in at least one programming language, with a willingness to learn new languages and paradigms.
  • Strong understanding of key networking concepts to troubleshoot and resolve system-level issues.


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