Global IT Solutions Architect

3 weeks ago

Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full time
Job Description

About Classy Wheeler Limited:

We are a fast-growing IT & network service solutions provider with a mission to deliver exceptional services to our clients.

Job Title: Senior Solution Consultant

Candidates with less experience will be considered as Solution Consultant. As a Senior Solution Consultant, you will play a critical role in ensuring successful implementation and adoption of total solutions by our clients and overall client satisfaction.

Responsibilities:

  • Build and maintain close relationships with customers and suppliers through all phases of needs assessment and solution implementation.
  • Participate in technical solutions for customers during pre-sales stage.
  • Work with project team to support resource plan, test plan, testing execution, problem management, and operation processes transformation.
  • Provide IT Pre-Sales activities including Proof-of-Value, Product Presentation, Product Evaluation, Proposal Formulation.
  • Develop new IT Solution technology.
  • Work internally with Sales Team and Product Team to enhance product development.
  • Work externally with vendors and partners to generate business opportunities.
  • Manage to implement infrastructure integration solution and support to internal, external systems including existing and new rollouts.
  • Assess, evaluate and recommend the vendor solution's feasibility under facilities, server, desktop, network, user operation, etc.
  • Enforce to incorporate resilience, diversity, redundancy, security measures during infrastructure planning and design.
  • Coordinate the deployment or rollout, and ensure proper service transition to vendor, internal IT and outsourcing teams for ongoing support.
  • Prepare planning and design documentation.

Requirements:

  • Degree holder in Information Technology or related disciplines.
  • 6 years' in-depth experience in desktop/server implementation and support.
  • Solid experience in managing and integrating infrastructure.
  • Solid experience in desktop/server products and system management in sizeable organizations.
  • Preferred certification holder in MCSE/MCITP, CCNA/CCNP, CISSP or other cybersecurity certificate.
  • Familiar with Windows, Unix and Linux OS and their respective management tools.
  • Good technical, problem-solving and project management skills plus vendor management exposure.
  • Excellent communication skills, leadership and good command of spoken and written English.

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