Store Performance Manager

1 week ago


Hong Kong, Central and Western District, Hong Kong SAR China SEPHORA Full time
Job Title

Store Performance Manager

About Our Company

Sephora is a renowned global beauty retailer dedicated to inspiring and including individuals in celebrating their beauty.

Primary Responsibilities:
  • Foster exceptional sales performance to consistently meet operational standards while maintaining financial stability.
  • Collaborate with the Retail Manager to optimize store expenses and maximize profitability.
  • Conduct thorough analyses of monthly store performance and market trends to ensure comprehensive understanding of the business.
  • Nurture strong relationships with customers to drive CRM KPI achievements.
  • Ensure seamless implementation of Sephora's CRM and loyalty initiatives through collaboration with the CRM & Loyalty team.
Essential Qualifications:
  • Minimum 5 – 7 years' experience in store management, including 3 years leading a substantial team in a fast-paced environment.
  • Proven entrepreneurial spirit with a history of driving sales growth and improving profitability despite adversity.
  • Exceptional interpersonal and communication skills to effectively engage diverse stakeholders.
  • Dynamic and motivational team leader able to foster positive relationships with colleagues and external partners.
Our Company Offers:
  • The chance to work with a talented, supportive, and passionate community.
  • A comprehensive development program to enhance your skills and professional reputation.
  • A vibrant and inclusive workplace that values diversity and promotes equal opportunities for all employees.
Company Culture:

Sephora is deeply committed to fostering an inclusive environment where every employee feels valued and respected, regardless of their background, culture, or identity.



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