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Part-time Customer Officer

1 week ago

Hong Kong Island, Hong Kong SAR China HKT Part time

HKT offers attractive salaries and benefits to the right candidate. Our company values teamwork and continuous learning, and we provide training and development opportunities to help you grow in your career.

As a Part-time Customer Officer, you will be working closely with our customers and internal teams to resolve customer issues and improve customer satisfaction.

  • Key Accountabilities:
  • Respond to customer inquiries via phone calls and digital channels
  • Develop strategies to increase customer satisfaction and retention
  • Collaborate with internal teams to resolve customer issues

To excel in this role, you will need:

  • HKCEE / DSE graduate or above
  • Excellent communication and interpersonal skills
  • Ability to work under pressure and meet deadlines
  • Knowledge of common PC software applications