Tech Support Specialist

4 days ago


Hong Kong, Central and Western District, Hong Kong SAR China MUFG Full time

MUFG Bank Ltd & MUFG Securities Asia Limited (collectively referred to as "MUFG") is an equal opportunity employer. We're excited to see you take the next step in exploring a career with us.

This role is an exciting opportunity to join our IT team, where you'll be working closely with international teams to resolve complex technical issues.

The ideal candidate will have a strong background in IT support, with a focus on hardware and software maintenance. They will also have experience working in dealing room areas and be able to provide excellent customer service.

The key responsibilities of this role include providing IT support services for users in Asia Regions, which includes hardware and software support, cabling management, and basic network troubleshooting.

The role requires good communication skills, both written and verbal, and the ability to work effectively in a fast-paced environment.

  • Hardware: PCs, dealer boards, mobile devices (iTune MDM), Wyse terminal, Microsoft Teams phone, headset setup, configuration, firmware upgrade, and administration
  • Software: OS and application support for Windows 10/11, MS Office, Outlook, O365


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