Senior Financial Specialist

1 week ago


Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time

At HSBC, we're committed to helping our customers achieve their financial goals. Our team of experts is dedicated to providing exceptional service and support.

About the Role

We are currently seeking a high-calibre professional to join our team as a Senior Financial Specialist. As a key member of our Wealth and Personal Banking division, you will play a critical role in delivering world-class wealth management and borderless banking capabilities to our customers.

Responsibilities
  • Pursue delinquency and charge-off accounts by making telephone calls and negotiating suitable treatment for those facing financial problems.
  • Handle outbound and inbound collection calls, ensuring efficient and effective progression of collections process flows.
  • Determine or initiate appropriate actions to ensure professional service delivery to our customers.
Requirements
  • Candidate with proven knowledge in credit control and experience within the banking and financial sector.
  • Good command of English and Cantonese languages.
  • Confident in handling outbound and inbound collections calls and possesses good negotiation skills.
What We Offer

As a Senior Financial Specialist at HSBC, you can expect a competitive salary range of $60,000 - $80,000 per annum, depending on your qualifications and experience. You'll also enjoy a comprehensive benefits package, including medical insurance, retirement plan, and generous paid time off.

HSBC is committed to building a culture where all employees are valued, respected, and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment.



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