Health and Well-being Partner Team Lead

4 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Crossings Executive Search Full time

We are proud to offer a challenging and rewarding opportunity for a seasoned Health and Well-being Partner Team Lead to join our cross-functional team. As a key leader, you will play a critical role in shaping the future of our customer service operations.

The ideal candidate will have a strong background in customer service operation, with a minimum of 8 years of experience, including at least 5 years in a supervisory role. A deep understanding of life and medical insurance products, particularly delivery services through digital platforms, is essential.

We are seeking a results-driven leader who can inspire and motivate teams to deliver exceptional customer experiences. If you are a customer-centric professional with excellent problem-solving skills and a proven track record of success, we encourage you to apply.

Responsibilities:

  • Lead the development and implementation of customer service strategies aligned with business objectives.
  • Collaborate with cross-functional teams to identify and prioritize areas for improvement.
  • Analyze data to inform business decisions and drive operational efficiency.
  • Develop and implement training programs to enhance employee skills and knowledge.
  • Maintain high-quality relationships with external service providers.

Requirements:

  • Minimum 8 years of experience in customer service operation, with at least 5 years in a supervisory role.
  • Strong knowledge of life and medical insurance products, particularly delivery services through digital platforms.
  • Experience working in a fast-paced environment and managing process change.
  • Excellent leadership and communication skills.
  • Ability to analyze data and inform business decisions.
  • Cantonese speaker with good command of spoken and written English and Chinese.
  • Holding of IIQE 1, 2, 3 & 5.


  • Hong Kong, Central and Western District, Hong Kong SAR China Prudential Hong Kong Limited Full time

    Job DescriptionThe successful candidate will serve as Senior Manager, Health and Wellness, leading our efforts to create a culture of health and wellness within the organization. This includes designing and implementing programs to promote healthy behaviors and lifestyles among our employees.

  • Wellness coach

    7 days ago


    Hong Kong, Central and Western District, Hong Kong SAR China Humansa Full time

    Wellness Coach At Humansa, we are redefining health and wellness with an evidence-based, integrative approach that combines functional medicine, preventive care, and longevity science. As part of our mission to optimize well-being and address suboptimal health issues, we seek an experienced Wellness Coach to work alongside a multidisciplinary team (MDT) in...


  • Hong Kong, Central and Western District, Hong Kong SAR China Hong Kong University Full time

    Job Title: Non-Tenure-Track Assistant Professor in Population Mental WellnessJob Summary:The appointee will work on a territory-wide youth mental health project, aiming to provide evidence-based information for early detection, management, prevention of youth suicide and mental health disorders, and promotion of resilience and mental wellbeing in Hong Kong;...


  • Hong Kong, Central and Western District, Hong Kong SAR China Air Partner Full time

    Benefits of Working with Kenyon">We offer a unique chance to make a real difference in the lives of people affected by disasters. Our team members are essential to our success, and we provide them with comprehensive training and support.Our Emergency Responders enjoy competitive pay rates, flexible deployment schedules, and opportunities for professional...


  • Hong Kong, Central and Western District, Hong Kong SAR China Prudential Hong Kong Limited Full time

    Job OverviewAt Prudential Hong Kong Limited, we are seeking a highly skilled professional to lead our health transformation initiatives. As Health Transformation Lead, you will play a critical role in shaping our company's approach to health and wellness.


  • Hong Kong, Central and Western District, Hong Kong SAR China Spring Health Full time

    Company Overview:We are a leading comprehensive mental health benefit for employers. Our mission is to eliminate every barrier to mental health.Job Description:We are seeking qualified, part-time internationally licensed psychotherapists to join our provider network and deliver care with a tech-enabled platform that puts patient outcomes first.Required...


  • Hong Kong, Central and Western District, Hong Kong SAR China Centre for Oncology and Immunology Full time

    Required Skills and Qualifications">Applicants should possess a Bachelor's degree/Associate Degree/Higher Diploma, preferably with at least 1-year solid work experience in office administration within the education or health sector. Applicants should be self-motivated with a strong sense of responsibility, teamwork, and positive attitude, while being able to...


  • Hong Kong, Central and Western District, Hong Kong SAR China Hong Kong University Full time

    ResponsibilitiesWe are seeking a highly qualified and experienced professional to fill the role of Non-Tenure-Track Assistant Professor in Population Mental Wellness at the School of Public Health, Hong Kong University.The responsibilities of this position include:Leading and conducting research on population mental wellness, with a focus on youth mental...


  • Hong Kong, Central and Western District, Hong Kong SAR China Point72 Asset Management, L.P Full time

    We invest in our people, their careers, their health, and their well-being.Benefits:Health care benefitsParental and family leave policiesMental and physical wellness programsWe offer tuition assistance, non-profit matching gift program, support for employee-led affinity groups representing women, minorities, and the LGBT+ community, and volunteer...

  • Sales Team Lead

    2 days ago


    Hong Kong, Central and Western District, Hong Kong SAR China DFI Retail Group Full time

    Company Overview: DFI Retail Group is a leading pan-Asian retailer operating under several well-known brands across food, health and beauty, home furnishings, and more. The company's digital first platform partners with the best-in-class retail brands in Hong Kong to deliver a personalized customer loyalty experience.Job Description: As Regional Talent...


  • Hong Kong, Central and Western District, Hong Kong SAR China ThoughtFull Remote Work Freelance Full time

    Mental Wellness Trainer (Contractor/ Freelancer) About ThoughtFull: ThoughtFull is a Temasek-backed digital mental health company that provides seamless end-to-end mental healthcare for all through insurers and employee benefits. Through our app, ThoughtFullChat ("TFC"), individuals are empowered to proactively engage with their mental wellbeing to better...


  • Hong Kong, Central and Western District, Hong Kong SAR China Laboratory of Data Discovery for Health Limited (D²4H) Full time

    The Laboratory of Data Discovery for Health Limited (D24H) invites applications for the position of Senior Research Assistant/Research Associate in Global Health and Big Data. This is an exciting opportunity to join a dynamic research team and contribute to innovative projects that leverage big data to improve public health and transform healthcare delivery....


  • Hong Kong, Central and Western District, Hong Kong SAR China Hong Kong University Full time

    Non-Tenure-Track Assistant Professor in Population Mental Wellness Job Summary:We are seeking a highly qualified candidate for a Non-Tenure-Track Assistant Professor position in Population Mental Wellness. The appointee will work on a territory-wide youth mental health project and/or a district health profiling project, providing evidence-based information...


  • Hong Kong, Central and Western District, Hong Kong SAR China Air Partner Full time

    We are currently seeking skilled professionals to join our team as Humanitarian Aid Professionals. In this role, you will provide critical support in emergency situations, leveraging your skills and expertise to make a meaningful impact.Your role will involve providing specific skills or general support as needed, often in challenging and dynamic...


  • Hong Kong, Central and Western District, Hong Kong SAR China Laboratory of Data Discovery for Health Limited (D²4H) Full time

    Join Our Team as a Global Health Research FellowWe are the Laboratory of Data Discovery for Health Limited (D24H), a start-up company incorporated by The University of Hong Kong (HKU) that brings together senior faculty members from the Li Ka Shing Faculty of Medicine at HKU to tackle some of the world's most pressing health challenges.As a Post-doctoral...


  • Hong Kong, Central and Western District, Hong Kong SAR China Laboratory of Data Discovery for Health Limited (D²4H) Full time

    Post-doctoral Fellow in Global Health and Big DataThe Laboratory of Data Discovery for Health Limited (D24H) is a pioneering company that combines cutting-edge data analytics with global health expertise to drive precision medicine.We are seeking highly motivated researchers to contribute to our collaborative projects on global health, post-marketing...


  • Hong Kong, Central and Western District, Hong Kong SAR China Hong Kong University Full time

    Job DescriptionWe are seeking a highly skilled and motivated individual to join our team as a Non-Tenure-Track Assistant Professor in Population Mental Wellness. As a key member of our research team, you will be responsible for leading and conducting research on population mental wellness, with a focus on youth mental health and district health profiling.The...


  • Hong Kong, Central and Western District, Hong Kong SAR China Hong Kong University Full time

    Mental Wellness Expert Position at School of Public Health Apply now for a Non-Tenure-Track Assistant Professor position in Population Mental Wellness at the School of Public Health! As a leading institution in Hong Kong, we are committed to providing exceptional education and research opportunities.About the Job:The appointee will work on a territory-wide...


  • Hong Kong, Central and Western District, Hong Kong SAR China Advanced Biomedical Instrumentation Centre Full time

    We are seeking an Advanced Health Technology Specialist to join our team at Advanced Biomedical Instrumentation Centre. The successful candidate will be responsible for developing innovative technology solutions to address major problems in the healthcare sector, working closely with professors, collaborators, and industry partners to design and implement...


  • Hong Kong, Central and Western District, Hong Kong SAR China Prudential Hong Kong Limited Full time

    Director, Health Engagement Apply locations: Singapore (Group Head Office), Hong Kong (Group Head Office) Time type: Full time Posted on: Posted 30+ Days Ago Job Requisition ID: 24090271 Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is...