Strategic Business Operations Specialist

4 days ago


Hong Kong, Central and Western District, Hong Kong SAR China ConnectedGroup Full time

Job Description:

Company Overview

We are ConnectedGroup, a leading enterprise in the engineering industry, recognized for our cutting-edge technology and innovative approach to business solutions. Our company is built on a strong foundation of collaboration, expertise, and a passion for delivering exceptional results.

Key Responsibilities

As a Strategic Business Operations Specialist, you will play a crucial role in spearheading the end-to-end system implementation and support of SAP SuccessFactors. Your key responsibilities will include:

  • Participating in all project phases related to SuccessFactors: planning, designing, development, configuration, integration, testing, deployment, and support.
  • Driving or joining requirements discussions and workshops, and performing fit-gap analysis specific to SuccessFactors functionalities.
  • Conducting user training and configuring SuccessFactors prototypes to meet business needs.
  • Collaborating with key users, IT teams, and vendors to optimize processes and implement SuccessFactors changes.
  • Planning and executing system testing and facilitating User Acceptance Testing (UAT) for SuccessFactors.
  • Providing Tier 2 support for SuccessFactors, managing related projects, and mitigating risks to ensure smooth execution.
Required Skills and Qualifications

To be successful in this role, you will need:

  • Bachelor's degree in Business Administration, Computer Science, Information Systems, or a related discipline.
  • Proven expertise in all aspects of SuccessFactors HCM implementation, including requirements gathering, fit/gap analysis, functional design development, user acceptance testing, training, and deployment.
  • Extensive experience in collaborating with clients on requirements and business process definition, software development/systems integration, and application support.
  • Demonstrated proficiency in managing the end-to-end system development lifecycle (SDLC).
  • SAP Certification in SuccessFactors Modules (e.g., EC, EC payroll, RCM, ONB, LMS, PMGM, Succession, CDP, Compensation) is highly desirable.
  • Project Management experience is an added advantage.
Benefits

We offer competitive compensation and benefits, as well as a dynamic and fast-paced work environment that fosters growth and innovation.



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