Hong Kong Country Lead, Valuation Shared Services Centre, Asia

Job Description

The Asia Valuation Shared Services Centre (VSSC) is a centralized team that provides timely and accurate liability system solutions and analytics to the Asia Business Units. The VSSC is responsible for executing, assembling, and analyzing IFRS and local reserves, sensitivities, and capital calculations, as well as maintaining associated valuation models and procedures.

The role will be reporting to the Head of Valuation Production & Reporting Process and will be responsible for directing the activities of Actuarial staff within the Hong Kong VSSC team. The Hong Kong Country Lead will oversee the end-to-end reporting process, including Actuarial modeling activities and downstream valuation reports preparation, ensuring they are done in accordance with predefined change control processes and industry best practices.

Responsibilities

• Manage the timely delivery of comprehensive and professional work products to satisfy the Actuarial system solution requests of Actuarial business partners.
• Produce reserve movement analyses (RMAs), reserve trend analysis (RTA), drivers of earnings (DOE), experience monitoring reports, and other supporting financial reporting deliverables related to the team's assigned valuation system solutions.
• Serve as model/data/reporting steward for Asia division.
• Oversee the development and review of Off-Cycle and Annual Basis Changes.
• Serve as a company leader in the implementation, execution, and maintenance of valuation controls.
• Build relationships and establish a high level of credibility with Actuarial management across the Asia Division, particularly Business Unit Valuation Actuaries, their teams, Asia Chief Actuary, and RAS.
• Maintain the high standards and spirit of the VSSC Service Level Agreement in interactions with Business unit and Actuarial/Finance clients and in the leadership of the team.
• Use appropriate judgment in dealing with unexpected issues and requests, demonstrate an ability to prioritize work, balance resource requirements, and achieve win-win solutions.
• Demonstrate an understanding and working knowledge regarding technical aspects of the work, possessing sufficient knowledge and intuition to be able to independently verify and reconcile information under review.
• Serve as a project manager for VSSC projects, including defining project scope, project planning, resource allocation, project execution, communication of project results.
• Provide trainings to junior staff on actuarial concepts, modeling principles, financial reporting processes, and technology.
• Play a key role as part of the VSSC leadership team in the achievement of VSSC projects, the goals of process improvement, and best practices in valuation reporting.

Leadership and Team Development

• Provide strong, proactive leadership and coaching to a team of analyst professionals. Allocate and monitor work of the team to ensure accurate and timely completion of assignments within the established timeframes and quality standards.
• Makes decisions regarding employment, compensation, performance appraisals, training, and development.
• Cultivate an innovative environment by supporting creativity and high-performance teamwork.
• Candidate with strong Axis knowledge will also lead Axis Training program to promote Actuarial modeling skills building in VSSC.

What motivates you?

• You obsess about customers, listen, engage, and act for their benefit.
• You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
• You thrive in teams and enjoy getting things done together.
• You take ownership and build solutions, focusing on what matters.
• You do what is right, work with integrity, and speak up.
• You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What we are looking for

• Fellowship in a recognized international Actuarial professional body with 9+ years of experience.
• Post-secondary education in Math/Computer Science, Actuarial Science, or equivalent.
• Demonstrates advanced knowledge regarding technical aspects of work; able to review data or results (financial or otherwise) for reasonability and identify root causes and drivers in the data being reviewed.
• Self-starter with the ability to work independently, particularly in the area of using sound, independent judgment, problem-solving, and analytical skills.
• Remains calm and controlled in pressured and stressful situations; demonstrates confidence and persistence in the face of setbacks and obstacles.
• Strong interpersonal skills with the ability to collaborate, negotiate, and influence effectively.
• Results-oriented, able to manage expectations, work under tight deadlines, and manage competing priorities.
• Excellent customer focus and commitment to quality.
• Demonstrated project management skills.
• Demonstrated leadership talents in coaching and motivating staff to achieve objectives.
• Strong business acumen with the ability to communicate complex Actuarial concepts and results in a clear, concise, easy-to-understand manner.
• Highly developed communication & relationship skills.
• Proficiency in Moody's Axis and Risk Integrity would be an asset.
• Flexibility for business travel.

What can we offer you?

• A competitive salary and benefits packages.
• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
• A focus on growing your career path with us.
• Flexible work policies and strong work-life balance.
• Professional development and leadership opportunities.

Our commitment to you

• Values-first culture. We lead with our Values every day and bring them to life together.
• Boundless opportunity. We create opportunities to learn and grow at every stage of your career.
• Continuous innovation. We invite you to help redefine the future of financial services.
• Delivering the promise of Diversity, Equity, and Inclusion. We foster an inclusive workplace where everyone thrives.
• Championing Corporate Citizenship. We build a business that benefits all stakeholders and has a positive social and environmental impact.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups, and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges, and under '945' in Hong Kong.

At Manulife/JohnHancock, we embrace our diversity. We strive to attract, develop, and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement, and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, color, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact.

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