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Technical Solution Analyst

2 weeks ago

Hong Kong Island, Hong Kong SAR China PCCW Full time
Key Responsibilities
  • Collaborate with business stakeholders to understand their requirements and translate them into technical specifications.
  • Conduct analysis of existing systems and processes to identify areas for improvement and optimization.
  • Develop and maintain documentation such as business requirements, functional specifications, and user stories.
  • Work closely with development teams to ensure that the technical solutions align with the business requirements.
  • Facilitate communication between business stakeholders and technical teams to ensure a clear understanding of project goals and deliverables.
  • Conduct user acceptance testing to validate that the implemented solution meets the business needs.
  • Provide support and training to end-users on new systems or enhancements.
  • Monitor system performance and troubleshoot issues as they arise.