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Entry-Level E-commerce Professional

1 week ago

Hong Kong, Central and Western District, Hong Kong SAR China GL Technologies (Hong Kong) Limited Full time

Job Overview

We are seeking an Entry-Level E-commerce Professional to join our team at GL Technologies (Hong Kong) Limited. As a key member of our digital marketing department, you will be responsible for assisting in the planning and execution of online sales and marketing strategies to drive growth and engagement.

Key Responsibilities:

  • Support sales operations, including order processing, delivery coordination, inventory management, and sales forecasting;
  • Handle online pre-sales and post-sales customer service, addressing product inquiries, complaints, replacements, and refunds;
  • Assist in the planning and execution of online sales and marketing strategies to drive growth and engagement;
  • Review and analyze reports generated by e-commerce platforms to identify trends, opportunities, or issues;
  • Monitor supply chain data to detect potential issues such as stockouts or delayed deliveries, and provide alerts with corrective actions as needed;
  • Ensure the health and compliance of platform accounts, addressing ad-hoc issues as they arise.

Requirements:

  • A university degree with a minimum of 2 years of experience in e-commerce or a related field;
  • Foundational knowledge of e-commerce systems; prior experience is an advantage;
  • Proficiency in Microsoft Office, particularly Excel;
  • Strong organizational and analytical skills with attention to detail;
  • Ability to manage multiple projects effectively and meet deadlines with good time management skills;
  • Experience in managing different e-commerce marketplaces is an added advantage;
  • Excellent written and spoken communication skills in English, Cantonese, and Putonghua.

What We Offer:

  • Opportunities for professional growth and development;
  • A dynamic and supportive work environment;
  • Competitive salary and benefits package.