Customer Support Representative

2 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Bank Of China (Hong Kong) Limited Part time
Job Description

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Officer. As a key member of our banking services team, you will be responsible for delivering exceptional customer service through counter transactions, cross-selling retail banking products, and supporting back-end branch operations.

Responsibilities:

  • Deliver quality customer services through effective communication and problem-solving skills.
  • Cross-sell retail banking products to customers based on their financial needs and goals.
  • Support back-end branch operations by performing tasks such as cash handling, account maintenance, and data entry.

Requirements:

  • Secondary School graduate or above with relevant work experience preferred.
  • Strong sales and service orientation with an outgoing personality and excellent communication skills.
  • Proficiency in English and Cantonese, with fluency in Putonghua.
  • Ability to work shift duties and commit to no more than 17 hours per week.

Why Join Us?

As a Customer Service Officer at Bank Of China (Hong Kong) Limited, you will have the opportunity to work in a dynamic and fast-paced environment with a team of professionals who share your passion for delivering exceptional customer service. You will receive comprehensive training and development opportunities to enhance your skills and knowledge, and will be part of a organization that values innovation, teamwork, and community involvement.



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