Portfolio Support Expert

5 days ago


Hong Kong, Central and Western District, Hong Kong SAR China iCapital Full time
Key Responsibilities">
  • Financial Reporting and Data Aggregation Tools:
    • Analyze and explain portfolio performance results
    • Conduct account-level reconciliation, including research and resolution of all breaks, cancels, and corrects
    • Perform analysis of private equity and hedge fund statements for input into the system
    • Work with clients and partners to resolve data issues
  • Develop and Strengthen Client Relationships:
    • Client onboarding
    • Client account setup and training
    • Day-to-day support and issue management
  • Software Maintenance and Setup:
    • System setup and configuration
    • New client setup
    • New financial account and asset set-up and classification
    • Data feed management
    • Create custom reports based on client-specific needs
    • Liaise with vendor partners for enhancements, and system and data issues
  • Work as part of a team to prioritize individual and communal work to ensure all projects are completed on time and to detailed specifications.
  • Establish operational effectiveness through the development and adoption of policies, procedures, and controls.


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