Sales and Marketing Internship Trainee

2 months ago

Hong Kong, Central and Western District, Hong Kong SAR China EF Education First Full time

Are you looking for a challenging internship opportunity in a multinational company with a start-up like atmosphere? EF Education First, the world leader in international education, is seeking a results-driven, dedicated, and entrepreneurial Internship Trainee to support our management team in Hong Kong.

As a Sales and Marketing Intern, you will be an integral part of our fast-paced, goal-oriented, fun, and energetic sales team. You will be assigned to one or more departments to support multiple job functions including sales, marketing, operations, finance, and customer service. You will also have the opportunity to help organize and participate in our business development events, including fairs, seminars, and webinars.

Your main responsibilities will include:

  • Supporting our Program Consultants in generating interest and filtering leads who are interested in our language, study abroad, and study tour programs through direct customer contact by phone and Whatsapp
  • Hit daily telesales calling and appointment KPIs (calls made, calls reached, appointments made)
  • Shadowing Program Consultants in meeting with students and parents via face-to-face or online consultations; top performers will have the opportunity to do consultations independently
  • Participating in offsite and onsite events, including informational seminars and fairs
  • Supporting our management team in preparing offline and online marketing contents, day-to-day admin tasks, tour operations, and logistic tasks

Requirements and Working Hours:

  • Commit full-time for at least 8 weeks
  • Working arrangement is 5 days/week based on roster schedule, office hours are 9am-8pm, you will work 9-hour shifts including 1 hour lunch. Weekend work is often required and will be compensated with weekdays off.

Ideal Qualities:

  • Current university/associate's degree/higher diploma students welcome. Year 1 and 2 applicants are welcome.
  • Past experience in sales/customer service related fields is preferred
  • Full fluency in Cantonese and proficient in English (Mandarin a plus)
  • Passion for travel, languages, and cultural exchange
  • Sales-oriented and target-driven
  • Love for interacting with people
  • Proactive and able to work independently
  • Positive attitude, flexible, and great team spirit

What we offer you:

  • Competitive pay (Sales Interns may be entitled to performance bonuses based on sales results)
  • An international, dynamic, non-hierarchical, and friendly work environment
  • MPF contribution
  • Opportunity to transition into full-time role for top performers
  • EF Internship Certificate and reference letter
  • Team events and parties (Halloween, Christmas, Lunar New Year, Summer Party, and much more)

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