Business Operations Specialist

7 days ago


Hong Kong, Central and Western District, Hong Kong SAR China HTK Full time

Company Overview

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HKT is a leading employer in the industry, committed to providing opportunities for career growth and development. Our team is dedicated to delivering exceptional service and supporting our customers' needs.

Job Description

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We are seeking a highly motivated Business Operations Specialist to join our team. The successful candidate will be responsible for maintaining and updating our system database, ensuring accuracy and completeness of information.

Key responsibilities include:

  • Maintaining and updating the system database
  • Handling enquiries from internal and external parties effectively and professionally
  • Communicating and collaborating with internal and external stakeholders effectively
  • Conducting market and data analysis, and preparing regular reports to track performance and identify areas for improvement
  • Assisting the team with ad hoc tasks as assigned by the supervisor

Required Skills and Qualifications

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To succeed in this role, the ideal candidate should possess:

  • A degree in Business, IT or other related disciplines
  • A self-motivated and proactive attitude towards work
  • Strong analytical skills and attention to details
  • The ability to work under pressure in a fast-paced environment and meet deadlines
  • Proficiency in Microsoft Excel and other Office applications
  • Knowledge in the telecommunication operation workflow from ordering, implementation to services maintenance is a plus
  • Good command of both spoken and written English, Mandarin is preferable

Benefits

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HKT offers a comprehensive compensation package, including:

  • Competitive salary
  • Opportunities for career growth and development
  • A dynamic and supportive work environment


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