Web SDK Support Engineer — Troubleshooting

Customer support --- take ownership of customer issues, ensure proper follow-up and see them through to a resolution in a timely manner Analyze problems and identify solutions to customer issues Provide accurate response to customers in a timely manner Provide demo applications and code examples Ongoing enhancement and support of the web SDK demo application...

Responsibilities Develop iOS and Android reference implementations of new SDK features such as video calling and conference calls Customer support --- take ownership of customer issues, ensure proper follow-up and see them through to a resolution in a timely manner Ongoing enhancement and support of the SDK demo application (iOS, Android) Document solutions...

A technology company in Hong Kong is seeking a developer to create iOS and Android reference implementations for new SDK features, like video calling. The role involves customer support, enhancing the SDK demo application, and documenting solutions. Candidates should have a BS in Computer Science and be fluent in English and Putonghua. This position offers...

Our client is a Professional Filmmaking Servicing Company and a Creative Video Agency. Responsibilities Responsible for helping the development, testing and implementation of cross-platform content/web/mobile applications. Work closely with project teams to deliver the requirements and ensure deadlines are met. Help to explore and keep company’s...

A technology company in Hong Kong seeks an experienced Technical Writer to create and manage technical documentation for SDK and API products. This role involves preparing documentation on software design, writing specifications, and collaborating closely with developers. Candidates should have a Bachelor's degree related to Technical Communication or...

A leading recruitment agency in Hong Kong seeks a Desktop Engineering Support SD Engineer. The role involves troubleshooting advanced hardware/software issues and providing top-tier service for desktop and mobile devices. Candidates should hold a relevant degree, possess experience with Cisco systems, and exhibit strong problem-solving abilities. Excellent...

Add expected salary to your profile for insights. Provide 1st-tier support to the infrastructure. Responsible for setup, maintenance and troubleshooting on IT hardware, network and software. Deploy and test new systems and services for clients. Able to work under pressure and willing to take shift. Qualifications Degree or above in Computer Science or...

IT & Network Support Technician, Managed Service Responsibilities Perform daily network/security administration, operations and maintenance activities, capacity planning Network administrations on routers, switches and other network appliances Provide support to stabilize, monitor and troubleshoot networking infrastructure including hardware and software...

A local youth development organization in Hong Kong is seeking an IT Support Officer to provide helpdesk support and troubleshoot various IT issues. The ideal candidate should hold a Higher Diploma or Degree in Computer Science and have 1-2 years of experience in IT and web application support. Key responsibilities include providing technical assistance,...

Provide helpdesk support to users and troubleshoot issues on all IT aspects including hardware, software and system network. Provide first line technical support for IT issues or ad-hoc IT-related tasks during and beyond office hours. Perform Unit Test, System Test, and assist User Acceptance Test (UAT). Facilitate the enhancement and maintenance of internal...