IT & Network Support Technician, Managed Service
6 days ago
IT & Network Support Technician, Managed Service Are you passionate about solving IT issues and delivering exceptional on‑site support? Do you enjoy working directly with customers to ensure their IT infrastructure runs smoothly? If you’re looking to grow your career in a Managed Service environment, we want to hear from you Join our team and be part of a company that values technical excellence, customer satisfaction, and continuous learning. Roles and Responsibilities Provide on‑site technical support at customer offices for all IT‑related issues (ITMO), including hardware, software, and networking. Troubleshoot and resolve issues related to desktops, laptops, printers, and other IT equipment. Install, configure, and maintain hardware and software systems. Support network infrastructure including routers, switches, wireless access points, and firewalls. Collaborate with internal teams and vendors to ensure timely resolution of technical problems. Maintain accurate documentation of support activities and customer interactions. Assist in IT asset management and inventory tracking. Provide proactive maintenance and support to minimize downtime and improve system performance. Deliver excellent customer service and build strong relationships with clients. Qualifications Diploma / Certificate or above in IT, Networking, or related disciplines. Minimum 2 years of hands‑on IT support experience, preferably in a customer‑facing role. Solid knowledge of Windows OS, Microsoft Office, and common business applications. Experience with network troubleshooting and configuration (LAN/WAN, VPN, Wi‑Fi). Familiarity with hardware diagnostics and repair. Strong problem‑solving skills and the ability to work independently. Good communication and interpersonal skills. Proficiency in spoken and written Chinese, English, and Mandarin is an advantage. Benefits Annual leave, birthday leave, work anniversary leave, examination leave, and other welfare leaves. Attractive remuneration package. Staff buddy program and regular team‑building activities. Continuous sponsorship for the latest cloud technologies training. Opportunity to advance your knowledge and expertise in cloud technologies. Who are we? Employer of Choice Award and Innovative Technology Deployment Award Winner Top Award of Microsoft Cloud Solution Provider Direct Partner Best Managed Service Provider Partner Largest Cloud Hosting business in Hong Kong since 2008 Mission to empower customers to #WORKSMARTER with cloud solutions and IT services Workplace encourages passion, efficiency, judgment, involvement, and development Join our team and be part of our success story Apply now and take your career to new heights in the exciting world of cloud technologies. Application Questions Which of the following statements best describes your right to work in Hong Kong? What’s your expected monthly basic salary? Interested parties, please send your latest resume with present and expected salary by clicking APPLY NOW. All applications will be treated in strict confidence and for recruitment purposes only. Only shortlisted candidates would be contacted. #J-18808-Ljbffr
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Kowloon, Hong Kong SAR China UDomain Web Hosting Co Ltd Full timeA leading blockchain and security solutions provider is looking for an IT & Network Support Technician in Hong Kong. This role includes providing first-tier support, maintaining IT hardware and networks, and deploying new systems for clients. Candidates should have a degree in Computer Science, relevant experience in administration and technical support, and...
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On-Site IT
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Kowloon, Hong Kong SAR China Superhub Limited Full timeA prominent managed service provider in Hong Kong is seeking an IT & Network Support Technician. You will provide on-site technical support, troubleshoot IT issues, and collaborate with teams to deliver excellent customer service. The ideal candidate has a diploma in IT or Networking and at least 2 years of experience in a customer-facing role. This position...
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Service Engineer
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Kowloon, Hong Kong SAR China Efficiency Medical Products Company Limited Full timeEfficiency Medical Products Co Ltd is a medical products and equipment trading company in Hong Kong with over 40 years of experience. We pride ourselves on delivering high‑quality medical products and understanding our clients’ needs. We’re now looking for a skilled and motivated Service Engineer / Technician to support our field service operations....
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Network Engineer
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Kowloon, Hong Kong SAR China UDomain Web Hosting Co Ltd Full timeIT & Network Support Technician, Managed Service Responsibilities Perform daily network/security administration, operations and maintenance activities, capacity planning Network administrations on routers, switches and other network appliances Provide support to stabilize, monitor and troubleshoot networking infrastructure including hardware and software...
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Network Engineer
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Kowloon, Hong Kong SAR China OneAsia Network Limited Full timeJob Overview OneAsia is a leading IT services and solution provider in Asia, offering cloud based solutions and data centre services. Our top‑tier rated data centres are located across Asia to keep customers connected from anywhere in the world with consistent levels of quality, security and service. Partnering with the technology leaders, OneAsia offers a...
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Network Engineer — Infra, Security
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Kowloon, Hong Kong SAR China CL Technical Services Ltd. Full timeA technical services company in Hong Kong is seeking a network support technician to perform installation, maintenance, and troubleshooting for server and network infrastructure. Candidates should have at least 2-3 years of network support experience and hands-on knowledge of routers, switches, and various network tools. The role includes providing technical...
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Network Engineer
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Senior Network
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Kowloon, Hong Kong SAR China ASK IT LIMITED Full timeA leading IT company in Hong Kong is seeking a qualified Network Administrator to provide advanced Tier 2/3 support and manage networking hardware. The ideal candidate will possess a Bachelor's degree in a relevant field, have 4-7 years of experience in network administration, and hold certifications such as CCNA or CCNP. Proficiency in firewall technologies...
