Senior User Experience Researcher(Bangkok

Overview Senior User Experience Researcher (Bangkok – Based, Relocation provided) – Agoda Join to apply for the Senior User Experience Researcher (Bangkok – Based, Relocation provided) role at Agoda . This position is open to worldwide candidates and relocation assistance is provided to Bangkok. Responsibilities Senior User Experience Researchers own end-to-end planning, execution, analysis and reporting of research projects, and consistently achieve research outputs needed by Product teams to inform strategic decisions. Define research objectives, hypotheses, methodologies, execution plans, analysis and communication of findings to stakeholders. Demonstrate critical thinking beyond explicit business requests and lead core end-to-end research activities. Collaborate with product, design, engineering and other disciplines to translate research insights into design and product direction. Qualifications Master Degree or equivalent experience in Computer Science, Human Computer Interaction, Information Science, Psychology, Social Science, or related field. 10+ years of relevant experience in consumer-facing business domains. Experience with Qualitative and user-centered design methods (individual and group interviews, diary studies, direct observation, think-aloud usability testing, etc.). Experience with Quantitative research (metrics, survey design, sampling, crosstabs, statistical concepts, etc.). Experience evaluating, negotiating, and working with external research vendors. Ability to describe user problems and business opportunities to a variety of stakeholders using both quantitative and qualitative data. Strong storytelling and communication skills, able to speak fluently with business people, designers, engineers and other stakeholders (in English). Ability to work collaboratively in a dynamic, data-driven and creative environment. About Agoda Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world. Our Purpose - Bridging the World Through Travel. We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness. We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone. We have only scratched the surface. The online travel industry is highly dynamic and competitive. Our aim is to deliver compelling designs that create a world-class customer experience. You will have a key role in defining the future of our products that reach millions of customers. Despite our size, we operate in a startup-like environment. Work in the heart of Asia. This is an amazing opportunity if you're looking for an exciting adventure abroad while expanding your international research capabilities. You get a chance to live in one of the most beautiful and most visited cities in the world This position is open to worldwide candidates and we will assist you with a generous relocation package, ensuring a smooth transition to working and living in Bangkok. Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee. #J-18808-Ljbffr