Retail Operation Executive
2 days ago
Responsibilities Resolve issues /complaints, provide quality service to customers via various communication channels, e.g. telephone, whatsapp, e-mails Supervise CS operations including gas billing generation, printing and distribution; Gas safety check result and CS survey implementation Drive LPG / Non-LPG sales and execute marketing promotion through various marketing campaign Provide system training to frontline shops and assist in system enhancement by communicating to vendor Handling account receivable via different payment channel, payable to vendors and settlement in system Manage a full spectrum of administrative tasks including data entry, report generation, record keeping, and logistics coordination. Prepare and present monthly reports covering sales volume, aging analysis, and safety checks. Consolidate and analyze customer first-hand feedbacks to management for business or branding insights (e.g. Complaint cases, marketing event feedback, overdue payment report) To assist in ad hoc projects and assignments on customer services and system development Requirements High Diploma/ Asso Degree or above in any discipline, preferably with communication / business / IT related field At least 3 years solid experience in operations. FMCG/Retail/Gas industry experience will be definitely an advantage. Strong PC skills Excel, Words, Chinese / English typing would be preferrably required Customer-oriented with excellent communication and interpersonal skills Strong organizational and multitasking skills Problem solving skills and working independently is a must. Build from scratch and formulate tasks from end to end Positive mentality, resilient, open-minded with good team spirit Native cantonese. Good command of English and Mandarin, both spoken and written Looking for stable working environment Unlock job insights Salary match Number of applicants Skills match Your application will include the following questions: Which of the following statements best describes your right to work in Hong Kong? What's your expected monthly basic salary? How many years' experience do you have as a Retail Operations Executive? Which of the following languages are you fluent in? Which of these industries have you worked in? How would you rate your Cantonese language skills? #J-18808-Ljbffr
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Retail Operation Executive
6 days ago
Kowloon, Hong Kong SAR China C. S. S. Jewellery Co. Limited Full timeResponsibilities Support the superior to manage retail operations Provide sales administrative support to assist daily branch operations Manage sales and promotional activities Communicate and coordinate effectively with internal and external parties Participate in ad‑hoc duties such as store renovation and maintenance of store facilities (if any)...
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Retail Operations Specialist
6 days ago
Kowloon, Hong Kong SAR China ADAKA & COMPANY Full timeA retail operations firm in Hong Kong is seeking an Operation Executive to provide clerical support for their Retail Operations team. The role involves preparing monthly rosters and daily sales reports, communicating operational issues, checking staff attendance, and managing shop setups. Candidates should possess a diploma in business and have at least 2...
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Strategic Finance Manager – Retail
6 days ago
Kowloon, Hong Kong SAR China KP Retail Trading Limited Full timeA leading retail trading firm in Hong Kong is seeking an experienced finance professional to oversee all accounting operations, ensure accurate financial reporting, and drive process improvements. The ideal candidate will hold a finance degree, possess professional accounting qualifications, and have at least 8 years of relevant experience, including 3 years...
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Retail & Operations Assistant / Officer
6 days ago
Kowloon, Hong Kong SAR China ADAKA & COMPANY Full timeProvide clerical support to Retail Operations team Prepare monthly rosters & daily sales reports Communicate closely between office and shops/counter on daily operation issues. Assist in checking monthly attendance of frontline staff & payroll arrangement Order materials such as uniform & follow up maintenance for shops/counters Responsible for shop & pop up...
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Retail Operations Executive – No OT, Bonus
6 days ago
Kowloon, Hong Kong SAR China C. S. S. Jewellery Co. Limited Full timeA leading jewellery company in Hong Kong is seeking an experienced retail operations support professional. You'll manage daily branch operations, assist with sales activities, and collaborate with internal and external parties. A Bachelor's degree and at least 2 years of experience are required, with retail experience being an advantage. The company offers a...
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Manager, Retail Sales Operations
6 days ago
Kowloon, Hong Kong SAR China Manduarh Consultancy Limited Full timeOur client is a popular jewelry retailer, with branches in major cities in Asia and customer based across the globe. Report to the Head of Operation and supervise a small team to effective the day-to-day retail sales operations Take the ownership of Incentive Scheme to manage, review and administrate the schemes, policies and guidelines as well as ensure and...
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Retail Operations Manager, Fashion
4 days ago
Kowloon, Hong Kong SAR China Amazin Consultants Limited Full timeA European fashion brand is seeking an energetic and retail enthusiast to join the retail team and lead sales and operations in Hong Kong and Macau. Responsibilities Develop and execute effective retail sales strategies to achieve business objectives and maximize revenue. Lead, motivate, and supervise frontline retail teams to deliver outstanding customer...
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Executive, Travel Retail
6 days ago
Kowloon, Hong Kong SAR China Tory Burch Hong Kong Limited Full timeOverview Tory Burch is a luxury lifestyle brand defined by classic American sportswear with an eclectic sensibility and attainable price point. It embodies the personal style and spirit of its CEO and designer, Tory Burch. Responsibilities Maintain good business relationships with Travel Retail partners, understand customer needs and achieve business...
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Retail Operations Director
6 days ago
Kowloon, Hong Kong SAR China Alpha Go International Limited Full timeA leading retail management company based in Kowloon is seeking an experienced Store Operations Manager to oversee daily operations across multiple locations. The ideal candidate will have a minimum of 6 years in retail, including 3 years in a managerial position, and must excel in customer service and sales strategies. Responsibilities include coaching...
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Marketing Executive
6 days ago
Kowloon, Hong Kong SAR China KP Retail Trading Limited Full timeAssist to plan, launch, and implement both online and offline marketing campaigns & events Prepare marketing and promotional campaign to ensure execution accuracy and align to business needs Support the organizations of brand CRM campaigns, e.g., VIP promotion and events Assist in the social media and digital strategy and content development Utilize the...