Senior Business Analyst

4 days ago


Kowloon, Hong Kong SAR China Oliver James Associates Limited Full time

Project Overview A leading financial institution is introducing new digital payment gateways (PayMe, Alipay, FPS, etc.) to replace the current vendor, which supports only traditional payments. This will enhance customer payment options and efficiency. An experienced Business Analyst is sought to support this key initiative. Key Responsibilities Drive the full SDLC from requirements gathering to go-live, including analysis, documentation, and implementation. Engage stakeholders to define and prioritize requirements for the new gateways. Conduct gap analysis between current and future payment processes. Facilitate workshops, create functional specs, process flows, and user stories. Support testing (including UAT), training, and change management. Manage risks, dependencies, and vendor coordination. Navigate organizational dynamics and stakeholder sensitivities ("political scope") to ensure project alignment and success. Requirements Proven Business Analyst experience in financial services/insurance, with full SDLC involvement (requirements to go-live). Knowledge of payment gateways; experience with digital payments (e.g., PayMe, Alipay, FPS) is a plus. Ability to understand and handle the "political scope" – internal politics, stakeholder influences, and regulatory aspects of payment changes. Strong analytical, communication, and stakeholder management skills. Familiarity with agile tools (e.g., JIRA) preferred. Experience in payment migrations or vendor projects highly desirable. Proficiency in Cantonese and English is a MUST. #J-18808-Ljbffr



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