Project Manager, CGIO

5 days ago

Hong Kong, Central and Western District, Hong Kong SAR China AXA Group Full time

Business Solutions, CGIO is primarily responsible for projects delivery & business change delivery for the General Insurance business.

We are seeking a Project Manager who understands the General Insurance business to deliver projects and manage the business change activities end to end. This is not a purely Business Project Manager role and we expect that the candidate should be able to articulate the IT technical aspect.

KEY RESPONSIBILITIES

  • Responsible for leading the overall delivery of assigned projects within General Insurance portfolio and act as the key contact for all the teams involved in the assigned project.
  • Prepare, manage and track Project Plan, Cost, Scope and RAID log (Risks, Actions, Issues and Dependencies).
  • Work with project stakeholders to understand or define the scope of an assigned project.
  • Manage the full delivery cycle of a project, from initiation, scoping, requirement, design, build, test, deployment to business change transition to go-live; including post launch business verification, warranty supports and post implementation reviews.
  • Run the Project Workgroup meeting, Project Steering Committee; prepare all regular progress reports, updates & meeting minutes for the Project Delivery.
  • Maintain close working relationships with internal and external contacts including project team members, staff, local authorities, etc.
  • Must be IT technical sound to establish a close & aligned working model with Product Owners, IT solution architect, IT delivery teams (scrum or fixed capacity teams), infrastructure/network/cloud engineering to ensure that the optimal solution is delivered against the agreed scope or requirements meeting the time to market needs under an agile MVP / continuous delivery.
  • Be an effective change agent (as this is a Business Project Manager role) and for small and medium sized project the candidate could be acting as a business analyst to define the requirements and author user stories.
  • Prepare and coordinate all business change activities to ensure that the project delivered solution is transitioned to production with change impact managed & little to minimal disruption to internal and external stakeholders.
  • Prepare user guide, user manuals and draft change communications for Change Management Lead reviews.

Qualifications:

We are looking for a candidate with strong communication & organizational skills who is passionate about delivering a solution to the business by leading the delivery of a project under a team of business and IT professionals. The candidate could be either an effective Project Manager or a strong Business Analyst who understands the General Insurance or Insurance business and aspires to step into the Project Management career path.

The ideal candidate should have -

  • Good understanding of insurance business and the value chain, ideally gained under General Insurance or the financial services sector.
  • Over 5 years of solid experience in Project Management as Project Manager.
  • Good knowledge and experience of best practice project management methodologies and techniques to provide sound advice and support to Project Managers and Sponsors.
  • Experience in working on large scale organization-wide reengineering projects, preferably in a financial services institution.
  • Strong knowledge of project management methodologies.
  • Proficient in business metrics and strong analytical skills.
  • Excellent communication (written and verbal) skills with ability to develop concise and effective communications for business & IT stakeholders.
  • Negotiation skills with ability to resolve conflict situations.
  • Good interpersonal skills in building positive working relationships with diverse teams. Ability to influence, educate and collaborate to effectively achieve harmonious results.
  • Sound judgement and initiative.
  • Experience in contract and vendor management.
  • Sound decision making skills.
  • Ability to influence others to manage the projects in accordance with project management best practice and meeting Council guidelines and processes.
  • Ability to clearly, concisely and accurately report on project progress and outcomes to working groups and project steering groups.
  • Proficiency in Microsoft PowerPoint, Excel, MS Project, Visio, JIRA/Confluence.
  • Ability to work well in a multicultural environment with different stakeholders.
  • Fluent in English.
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