Director, Customer Due Diligence, Wealth And Retail Banking

Apply for the Director, Customer Due Diligence, Wealth And Retail Banking role at Standard Chartered . Job Summary Manage the CDD review progress by coordinating frontline and CDD Ops teams, ensuring compliance with policies, high standards, and turnaround time for onboarding, periodic review, and trigger reviews in the affluent segment. Collaborate with country stakeholders, distribution network management and frontline members for implementation of the CDD framework revamp. Key Responsibilities Take reference to the Retail Bank digital agenda & manage CDD Ops project and process and work with frontline for transforming AML CDD output for onboarding New To Bank (NTB) and CDD reviews on ETB. Review, connect and agree with business for risk‑based approach by referencing the CDD policies and procedures or the latest group guidance. Work closely with WRB business & Distribution Network on NTB, turnaround time, NTB controls and transform the CDD review progress and client experience improvement. Based on the Group procedure to work with Retail Bank business on strategic business and engage Distribution Network for the KYC/CDD activities. Provide constructive feedback on balancing risk appetite and business interest. Able to work with all the sub‑teams under the WRB COO family to promote and leverage for AML CDD controls smoothly. Lead through examples and build the appropriate culture and values that bridge among distribution networks, SME business, the CDD Ops HK & Hub teams. Execution responsibility for identifying, assessing, monitoring, controlling, and mitigating financial crime risk, sanctions risk and reputational risks to the Group by interacting with distribution network management team. Also, an awareness and understanding of the main risks facing the Group and the role the individual plays in ensuring same standard at frontline team. Qualifications University Graduate Languages required: English, Cantonese, Mandarin With at least 7‑10 years of Banking experience AML/ CDD / Project Management knowledge People Management experience About Standard Chartered We’re an international bank, nimble enough to act, big enough for impact. For more than 170 years, we’ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you’re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can’t wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you’ll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time‑off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market‑leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first‑aiders and all sorts of self‑help toolkits. A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies – everyone feels respected and can realise their full potential. #J-18808-Ljbffr