ITIL Service Delivery Lead — SLA

Service Delivery Manager (ITIL, $45K-$50K) Lead teams to effective service delivery based on ITIL process framework. Coordinate different teams including service desk, helpdesk, infrastructure, vendors and business users for service delivery. Interact with multiple customers to understand Service Level Agreements and ensure that all services and support...

SAP FICO Consultant OR SAP Service Delivery Manager (URGENT) Add expected salary to your profile for insights Our client is a sizable organization. Due to the rapid growth of the company, they are now looking for talented individuals to join SAP professional team. The Job: Ensure SLAs, KPIs, and service quality targets are met or exceeded Manage incident,...

A leading IT services provider in Hong Kong is looking for an experienced IT Manager. This role involves serving as the primary contact for clients, overseeing IT services, and managing a team of IT professionals. The ideal candidate should have over 5 years of experience in IT service delivery and project management, with a strong understanding of ITIL...

A leading global ICT provider in Hong Kong seeks a Service Delivery Manager to oversee IT operations solutions and ensure efficient service delivery. The role requires a strong background in IT operations and infrastructure project delivery, along with a cybersecurity mindset and proficiency in multiple languages. Ideal candidates will have over 5 years of...

A consulting firm is seeking a skilled SAP FICO Consultant or SAP Service Delivery Manager in Hong Kong. The ideal candidate will have over 8 years of experience in SAP service delivery management and strong skills in vendor management and communication. You will be responsible for ensuring SLAs and quality targets are exceeded, while managing third-party...

A leading staffing agency is seeking an experienced candidate for the role of Service Transition Manager in Hong Kong. You will be responsible for managing the complete service transition process, including planning, execution, and post-launch support. The ideal candidate must have a Bachelor’s degree in Information Technology or related fields, along with...

Service Delivery Manager, IT Operations Solutions Add expected salary to your profile for insights Serving as the primary person-in-charge for clients for HUAWEI's IT Operations Service solution delivery, including O&M service delivery, calculating costs, identifying & mitigating risks, and taking the lead in developing annual project maintenance plans, etc....

Customer Relationship Supervisor Permanent Lead the Customer Service team in Hong Kong to support both pre‑purchase and post‑purchase activities, ensuring a seamless customer journey. Deliver exceptional service to enhance satisfaction and drive customer retention. Oversee operational processes in line with SOPs and company policies to achieve...

A leading IT services company based in Hong Kong is seeking an experienced Application Maintenance Manager to enhance their software development and maintenance operations. The ideal candidate will have at least 6 years of experience in IT projects and extensive knowledge in Linux Server, Shell Scripts, and database management. Responsibilities include user...

A leading logistics company is seeking an experienced sales professional in Hong Kong. This role involves managing customer relationships, acquiring new business, and collaborating with internal departments. Ideal candidates will have a minimum of 2 years of direct sales experience and a passion for delivering results. The position requires proactive...