Customer Services Officer
1 week ago
A career at Swire Properties is more than just work, it’s a calling. We’re searching for exceptional individuals who want to live and breathe “Creative Transformation” – our distinct mindset and long-term approach that inspires everything we do and how we do it. It inspires us to constantly explore new perspectives and seek out original thinking that goes beyond the conventional. Our mission, ultimately, is to constantly add value to communities and create truly amazing and sustainable places where people can thrive. Additionally, we are deeply committed to prioritising health and safety in all our operations, ensuring a healthy, safe and supporting environment for our people, partners and the communities we serve. Join us today and work on career-defining projects that are changing the industry in Hong Kong, the Chinese Mainland, Miami and Southeast Asia. We are currently looking for a Customer Services Officer to join our Property Management Team at Citygate Outlets in Tung Chung. Our team is specialised in providing quality customer services to our premium members and shoppers. RESPONSIBILITIES Offer quality customer services to shoppers and tourists at Citygate Outlets Handle inquiries and complaints at the information counter Provide operation support for the loyalty programme and participate in various promotional activities REQUIREMENTS HKDSE/HKALE or above Minimum 2 years relevant experience in customer service/hospitality industry; preferably with shopping mall experience Excellent communication and interpersonal skills Presentable, proactive and pleasant personality Build strong customer relationships and deliver customer‑centric solutions Develop and deliver communications that convey a clear understanding of the unique needs of different audiences Build partnerships and work collaboratively with others to meet shared objectives Fluent in spoken English and Chinese, including Cantonese and Putonghua 5‑day work; willing to work on roster basis BEHAVIOURAL COMPETENCIES Customer Focus Communicates Effectively Drives for Result Demonstrates Self‑Awareness Learning Agility WHY CHOOSE US Randstad Hong Kong: Awarded Most Attractive Employer in the Property and Real Estate sector for 2024 and 2025 HRoot Awards (Chinese Mainland): Received Best Employer Award 2023 and 2024, and Best Social Enterprises Award 2024 As an equal opportunity employer, Swire Properties strives to foster a diverse workforce and inclusive workplace, where People can thrive. If you require special assistance and accommodations during any part of the recruitment process, including the online application and/or the selection process, please reach out to us via email at any time. If we haven’t contacted you six weeks after your submission, then please consider your application unsuccessful this time. #J-18808-Ljbffr
-
Customer Service Officer
2 weeks ago
Kwai Chung, Hong Kong SAR China Synergis Management Services Limited Full timeCustomer Service Officer (Control Centre) Handle inbound calls and inquiries, promptly resolve customer complaints. Accurately update the customer records in the system. Perform other ad-hoc tasks as assigned. For interested applicants, please send your resume with availability, present and expected salary by clicking “APPLY NOW” button below. (Personal...
-
Customer Experience Officer – Mall
1 week ago
Tung Chung, Hong Kong SAR China Swire Properties Limited 太古地產有限公司 Full timeA leading property management company is seeking a Customer Services Officer for its Property Management Team at Citygate Outlets in Tung Chung. The ideal candidate will provide quality services to shoppers and tourists, handle inquiries, and support loyalty programs. Candidates should have at least 2 years of relevant experience in customer service or...
-
Control Centre Customer Support Specialist
2 weeks ago
Kwai Chung, Hong Kong SAR China Synergis Management Services Limited Full timeA leading property and facility management company in Hong Kong is looking for a Customer Service Officer (Control Centre). This role involves handling inbound calls and inquiries, resolving customer complaints, and updating customer records. Candidates should have a DSE qualification and at least 3 years of experience in a hotline or customer service role....
-
PROPERTY OFFICER
1 week ago
Tung Chung, Hong Kong SAR China New Charm Management Limited Full timeRequirements Diploma in Property Management or related disciplines. Minimum 3 years' relevant experience in property management. Proficient in Building Management Ordinance, DMC and/or related ordinances. Service oriented and self-motivated. Good PC skills in MS Words, Excel and Chinese Word-processing etc. Good command of both written and spoken English and...
-
Tung Chung, Hong Kong SAR China Kate Spade Retail Hong Kong Limited Full timeA leading fashion retailer in Hong Kong is seeking a Sales Associate to deliver excellent customer service and contribute to sales growth. The ideal candidate has 1-2 years of experience in retail, preferably in ladies' fashion, with strong interpersonal and selling skills. Opportunities for candidates with more experience are available as Senior Sales...
-
Kwai Chung, Hong Kong SAR China MOL Hong Kong Limited Full timeA leading logistics company in Hong Kong seeks a Customer Service representative to handle inquiries, support sales, and coordinate shipments. Required qualifications include fluency in English, Cantonese, and Japanese, along with at least 2 years of experience in customer service or logistics operations. The ideal candidate will have strong communication...
-
Facility Officer
2 days ago
tung chung, Hong Kong SAR China Pacific Extend Properties Management Limited 泓建物業管理有限公司 Full timeFacility Officer / Assistant Facility Officer (Property Management) Add expected salary to your profile for insights Liaise with the building users on the day-to-day provision of the Services Operate and monitor the building, electrical and mechanical installations or information systems associated with facility and building management Liaise and facilitate...
-
Customer Services Supervisor
2 days ago
kwai chung, Hong Kong SAR China GF Global Logistics Limited Full timeGF Global Logistics Limited, headquartered in Hong Kong, is a freight forwarding and logistics provider. With Hong Kong’s strategic position as one of the world’s busiest trade hubs, we connect businesses globally through reliable and innovative logistics solutions. We specialize in airfreight, seafreight forwarding, warehousing, third‑party logistics...
-
Facility Officer
2 days ago
tung chung, Hong Kong SAR China Pacific Extend Properties Management Limited 泓建物業管理有限公司 Full timeA property management company in Hong Kong is seeking a Facility Officer/Assistant Facility Officer to coordinate daily services, monitor installations, and liaise with contractors. The ideal candidate will have 1 to 2 years of experience in facility management or a relevant qualification. Fluent communication in English, Cantonese, and Putonghua is...
-
Customer Service
6 days ago
Kwai Chung, Hong Kong SAR China MOL Hong Kong Limited Full timeCustomer Service (MOL Logistics (H.K.) Ltd.) Add expected salary to your profile for insights Responsibilities Handle customer enquiries timely and fulfill client requirements to ensure our service quality; Support sales team on orders follow up; Co-ordinate with Operations Teams for shipment follow up; Shipment delivery follow up with customers, external...
