CRM & CS Systems Lead: Assistant Manager

A world leading telecom. They are now looking for an Assistant BA Manager to lead a team of 3 and responsible for enhancement & UAT of internal CS systems(IVR & CRM). Candidate with hands-on BA or project management experience is a must. Experience in CRM or call centre systems will be a plus. Attractive salary package will be offered to the right candidate....

Senior Customer Service Executive (Pension CS | eMPF Project) Join to apply for the Senior Customer Service Executive (Pension CS | eMPF Project) role at HKT Enterprise Solutions 1 week ago Be among the first 25 applicants Handle inbound and outbound call activities in Contact Centre on MPF issue / eMPF related enquiries Plan and suggest the strategy to deal...

A leading food manufacturer in Hong Kong seeks a QA Officer or Assistant Officer to manage food quality systems. The successful candidate will perform inspections, assist in documenting quality management, and resolve hygiene issues. Must hold a higher diploma in Food Science with at least 1 year of experience in the food industry. Proficiency in both...

A manufacturing company in Hong Kong is seeking an IT Manager to oversee operations in the HK office and abroad. Responsibilities include providing IT support for factory operations and managing hardware and software inventory. The ideal candidate will have at least 5 years of relevant experience, a Bachelor’s degree in Information Technology or a related...

IT Manager Our client is a lifestyle bedding company with 20+ retail stores in Hong Kong. In order to provide our customers with the ultimate sleep experience, they introduce new and high-quality bedding products from all over the world. Now, they are recruiting one IT Manager to join our team: Job Duties for IT Manager Recruiting: Report to IT Director, and...

Senior Smart System Designer (Technical Lead – Smart System) Lead the overall technical solutions for smart engineering projects, including smart lighting, security surveillance, AV integration, environmental control, and IoT device deployment. Develop system architecture, cabling layout, technical specifications, and implementation plans based on project...

Manage customer applications, returns, exchanges, service, and repairs are completed professionally. Handle all enquiries and complaints in a timely, friendly manner. Preparing regular customer services reports to management. Requirements: Degree holder in business administration or relevant field With at least 4 years Customer Service experience Strong in...

Responsibilities Responsible the design and deployment of various enterprise scale solutions based on Microsoft Dynamics D365 CE (CRM) Design and coordinate the integration of our enterprise applications implemented using different technologies and platforms Work as a team member responsible for training clients, testing software modifications, providing...

Administer and support Windows platforms, and Storage Area Network Provide investigation, diagnostic testing and resolution for IT systems, hardware and software Provide day-to-day management for server infrastructure services and support, performance and service monitoring Responsible for setting up, configuring, upgrading, testing, trouble-shooting systems...

A leading IT solutions provider in Hong Kong is seeking a skilled IT Project Coordinator to assist in managing project operations and lead a development team. The role requires a degree in Computer Science, with at least 5 years of IT experience, including web development expertise under Windows and Linux. Strong skills in software design, T-SQL, and...