VP, Card Services

3 days ago


Kowloon, Hong Kong SAR China 300005 Chief Executive's Office_00002555 Full time

Job Description - VP, Card Services & Settlement (Team Lead), Consumer Banking (WD66150) Job Description Business Function Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels. Responsibilities: Lead a card operations team with 14 staff to support dispute handling of card issuing and merchant acquiring business Process data capturing of financial transactions from card issuing and merchant acquiring business Support card association settlement reconciliation and journal entries posting Seize the opportunity to improve either in process redesign, streamlining and / or through system automation Participate in project / initiative implementation Adhere, provide guideline and ensure the staff / department comply with the rules, guidelines and regulatory requirement of the bank, MAS, HKMA pertaining to the operations Cultivate the mindset of members with particulars emphasize on cost effectiveness, customer service oriented and operational controls Requirements: University Degree Holder with minimum 12 years’ in card operations processing for consumer banking products/services experience and at least8 years’ in managerial position Good knowledge of consumer banking products including credit card, loan and banking products as well as consumer /commercial laws and related regulatory rules that impact consumer products Professional qualifications in Banking (e.g. AHKIB) an advantage Strong leadership skills and cross-team collaboration High sense of risk awareness and react quickly to mitigate risk Results oriented and proactive to seek improvement on productivity and operations quality Proficiency in spoken / writing skills in both English and Chinese Apply Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements. We regret only shortlisted candidates will be notified. #J-18808-Ljbffr



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