Field Support Engineer

To assist supervisor of Technical Team in managing field engineer Escalation point for field engineer Regular technical knowledge meeting with Service Desk Operation Team To assist Project Transition Team for technical knowledge transfer Create Documentation of Work Instruction and Process for Service Desk Operation Team Technical Support for ad-hoc project...

ServiceOne Limited is one of the largest Information Technology (IT) consulting and managed services providers in the region. Founded in 1999, it is headquartered in Hong Kong with a strong foothold in China and business coverage across the Asia Pacific region. Our clients include government departments, non‑government organisations, educational...

A leading high-tech electronics company in Hong Kong is seeking a Field Service Engineer. In this role, you will prepare quality reports, assist in product support, and analyze field performance. Candidates should have a diploma in Electronics/Electrical Engineering, at least one year of relevant experience, and proficiency in MS Excel and PowerPoint. A good...

Participate in a large-scale Government project as a Field Engineer to provide 7 x 24 system support in shift / roster; Conduct hardware / software installation & configuration, testing troubleshooting and monitoring for network and system equipment; Helpdesk support and provide onsite support services to end user; Requirements: Diploma holder in relevant...

A leading IT consulting firm in Hong Kong is seeking a Field Support Engineer to provide Level 1 support for hardware and software issues. Responsibilities include troubleshooting PC devices and configuring Windows applications. Candidates should have 1–2 years of experience or be fresh graduates with knowledge of PC troubleshooting. The position requires...

Roles & Responsibilities The successful candidate will be a part of the Business Development Team, reporting to the Business Development Manager. The Field Operations Engineer supports the expansion of VISCOY’s market space in Asset Inspection, Monitoring and Maintenance (AIMM) through field operations (proof-of-concepts (POC), product demonstrations and...

A global technology firm in Hong Kong is seeking an Associate Field Engineer to manage spares movement and provide IT hardware support. The ideal candidate will need a college degree, relevant certifications, and preferably four or more years of experience in IT spare parts control. Responsibilities include managing warehouse inventory, ensuring prompt...

Summary: We are looking for a highly motivated and experienced field application engineer, system engineer, or support engineer to join our team. The ideal candidate will have a strong understanding of Network, Firewall, and Linux technologies, as well as excellent communication and problem-solving skills. The position will involve working with customers to...

A global healthcare technology company in Hong Kong is seeking a Field Service Engineer to perform maintenance and support across medical equipment. The role involves diagnosing and troubleshooting issues, maintaining customer relationships, and ensuring timely service delivery. Ideal candidates will have a background in engineering, excellent problem...

Our client is a leading High-tech electronics consumer products company, they invite bright and energetic candidate for the following vacancy: Field Service Engineer Responsibilities: Prepare quality reports, product enhancement requests to the headquarter Participate in technical training, QA and beta testing activities Assist in new products technical...