Senior IT Manager

Join our team as a Senior IT Manager for IT Infrastructure and play a key role in driving IT strategy You'll lead a dynamic team and drive various solutions to enhance our business operations. Responsibilities Provide vision and establish Strategy and Standard for IT infrastructure and Operation services Lead, direct and mentor the IT Infrastructure and Operations team Assist to define the cloud strategy, policies, processes and standards with application development team Assist to drive the adoption of cloud technologies with clearly measurable business values Manage infrastructure vendors and service providers to support all the IT systems of the group Responsible for vendor management and group IT budget management Establish operational objectives, KPI and/or SLA to ensure good performance of IT infrastructure and operations Transform and build an effective and sustainable infrastructure and support team for the group Overall responsible for day-to-day operational activities including Data Center, Network, Windows, Cloud, Linux and UNIX infrastructure while maintaining a coherent and progressive strategy Continuous improve the infrastructure and support service provisioning to provide best support quality and efficiency Overall responsible for project / program execution of design and implementation of new and/or existing infrastructure to ensure on-time and on-budget delivery Drive ITSM/ ITIL processes and implement standard and tools to monitor performance and provide analytics for the infrastructure platform, particularly in the area of system stability, capacity planning and event/log management Requirements Bachelor's Degree or above in Computer Science, Computer Engineering or Information Systems 15 or more years of IT experience, with a minimum of 10 years in senior position responsible for infrastructure design and operations Proven experience in managing infrastructure and end user support operations team Demonstrate competency in strategic thinking and leadership with strong abilities in relationship management Knowledge of local and wide area network topologies, server virtualization and storage technologies, backup, data center operation, voice and video communication platforms, end-user device (Desktop/ laptop /mobile) technologies and IT service management tools Experience with the ITIL framework and implementations (incident management, change management, service catalogs and release management) Proven experience in managing large-scale infrastructure projects, consolidating and modernizing technology footprints, cloud adoption and integration, cloud migration (Azure, AWS, Google Cloud), and network traffic/capacity optimization Proven experience in deploying desktop technologies (such as MS Teams) to improve end user productivity Well versed in adopting ITSM tools to streamline and govern the working efficiency and effectiveness of the service and operation team Good knowledge of IT governance framework- ITIL Foundation Ability to lead multiple internal and vendor teams effectively, manage deliverables and outcomes through multiple managed service providers, and oversee annual budget Strong business and financial acumen with ability to develop business cases, track costs, negotiate vendor contracts and develop a statement of work (SOW) Excellent communication and interpersonal skills to work effectively with all level of management and working groups We look forward to your contributions. Join us and help shape the future of our IT infrastructure with your expertise We provide market-competitive packages and fringe benefits to our staff to ensure they are well-rewarded to excel in their career. Don't hesitate. Please apply NOW We are an equal opportunity employer. All applications will be treated in strict confidence and only be used for selection purpose. For further information about Personal Information Collection Statement (“PICS”) Pertaining to Recruitment, please click the link below “Nan Fung Group” and “the Group” mean Nan Fung Group Holdings Limited and its subsidiaries. #J-18808-Ljbffr